2degrees prepay montly plan

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees prepay montly plan

calm

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#323797 16-Jan-2026 09:02

i am trying to work out what is the go with 2 degrees prepay recharge credit and monthly plans. i have looked at the help and got nothing helpful from it.

i have $8 prepay credit. i want to select/use the $8 montly plan yet when i try to it says not enough credit.

what am i missing here? can i not have a neutral/$0 credit?

MrGadget

209 posts

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#3453540 16-Jan-2026 09:17

It's possible that you have a pending charge that takes your balance below $8 perhaps? If you don't have an active plan right now, then you will be using casual rates which would eat in to your balance.

Any comment made here is my own and should not be taken as that of my employer.

Linux

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#3453541 16-Jan-2026 09:19

@calm put handset into flight mode or disable mobile data and try adding the $8 package again as above it could be reserved credit for pending charge

calm

39 posts

Geek
+1 received by user: 25

#3453550 16-Jan-2026 10:04

it is on flight mode - the sim is not being used. i wanted to txt so need to add the plan..

nothing pending showing in the dashboard thingo- last texts and call 1st jan whihc was the last time it was used.

so i should be able to have a $0 balance? has anyone done it?

Linux

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#3453552 16-Jan-2026 10:10

calm:

so i should be able to have a $0 balance? has anyone done it?

@calm this makes no sense not sure what you are getting at

calm

39 posts

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+1 received by user: 25

#3453554 16-Jan-2026 10:14

Linux:

calm:

so i should be able to have a $0 balance? has anyone done it?

@calm this makes no sense not sure what you are getting at

I have $8 prepay credit on the account

i want to spend the $8 on the monthly plan

there will then be a 8-8=0 prepaid credit balance

Linux

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#3453557 16-Jan-2026 10:21

calm:

Linux:

calm:

so i should be able to have a $0 balance? has anyone done it?

@calm this makes no sense not sure what you are getting at

I have $8 prepay credit on the account

i want to spend the $8 on the monthly plan

there will then be a 8-8=0 prepaid credit balance

What? Of course if you have $8 and spend $8 then the balance will be $0 this is basic math

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sqishy

530 posts

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#3453566 16-Jan-2026 10:51

Hi just email 2degrees they usually come back pretty quick.

Linux

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#3453569 16-Jan-2026 10:56

Power up the phone and try adding the $8 addon from the 2degrees app

Eva888

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#3453577 16-Jan-2026 11:39

Turn the phone off completely and turn it on again.

Also try adding another couple dollars to the account and see if that helps. Sometimes short codes use up some of your balance. I always leave in more credit than I need to buy a monthly sub so when the period ends there’s always a few dollars balance left over what’s required for the next top up.

calm

39 posts

Geek
+1 received by user: 25

#3453583 16-Jan-2026 12:25

sorted now thanks to some 2degrees backend intervention. in theory it should have worked the way i was trying 🤷