[Snap] Snap Billing

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap Billing

dapples

51 posts

Master Geek

#33146 30-Apr-2009 23:10

Hi, looking at getting snap NDSL when I move in a week.

Can anyone tell me if Snap will charge my credit card at the end of my first months use, or when I sign up?

Thanks :)

Damager

2125 posts

Uber Geek

#211093 30-Apr-2009 23:41

They will debit your card after processing your application, so it's basically charged a month in advance :-)

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dapples

51 posts

Master Geek

#212420 5-May-2009 10:53

Okay, Signed up in the weekend, waiting to hear from them............... :D

andrewcnz

961 posts

Ultimate Geek

#212627 5-May-2009 19:35

dapples: Okay, Signed up in the weekend, waiting to hear from them............... :D

Hey I signed up at the weekend and have not even got an automated responce! What gives. In this day and age I would expect at least a email saying "We got your your joining details we will get back to you soon!" Andrew

rscole86

4977 posts

Uber Geek

Moderator

Trusted

Lifetime subscriber

#212671 5-May-2009 21:07

I had the same problem, their automated emails do not work on weekends.

dapples

51 posts

Master Geek

#212678 5-May-2009 21:17

Yeah I think I'll give 'em a call tomorrow if I don't hear from them

andrewcnz

961 posts

Ultimate Geek

#212915 6-May-2009 17:57

Got a letter in the post, so my new connection is on the way. Letter is nice but, email response is quicker. Andrew

dapples

51 posts

Master Geek

#212982 6-May-2009 23:02

Interesting.. I heard nothing from Snap since I signed up then had a call from Transfield/Chorus who came out and sorted the line out. Then later in the afternoon had a phonecall from Snap telling me what format to enter my username in the modem.

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andrewcnz

961 posts

Ultimate Geek

#213294 7-May-2009 20:40

dapples: Interesting.. I heard nothing from Snap since I signed up then had a call from Transfield/Chorus who came out and sorted the line out. Then later in the afternoon had a phonecall from Snap telling me what format to enter my username in the modem.

Was connected today,am happy. They have very helpful call centre staff and short wait times. Andrew

vexxxboy

4245 posts

Uber Geek

#213299 7-May-2009 21:03

andrewcnz:
dapples: Interesting.. I heard nothing from Snap since I signed up then had a call from Transfield/Chorus who came out and sorted the line out. Then later in the afternoon had a phonecall from Snap telling me what format to enter my username in the modem.

Was connected today,am happy. They have very helpful call centre staff and short wait times. Andrew

get used to it

Common sense is not as common as you think.

paradoxsm

3000 posts

Uber Geek

Trusted

#213308 7-May-2009 21:49

Do they offer unlimited toll packages? I cannot find anything on the site but wondered.

vexxxboy

4245 posts

Uber Geek

#213336 7-May-2009 22:28

i dont use tolls much, but my wife calls USA now and again and for 2 hours its only $3.95 so not to bad there toll charges are on there site under Phone

Common sense is not as common as you think.

dapples

51 posts

Master Geek

#213346 7-May-2009 22:46

Moved in today, letter from Snap in the mailbox, internets all go :)