Which ISP would you recommend for Hamilton, Chartwell area, for (a) reliability (b) good customer service (c) reasonable speed (currently I'm 256kbs, so I expect anything is going to be a big improvement!)?Probably < 3GB/month traffic. I want to get phone and internet from the same provider and don't want anything to do with Telecom.
I'm unhappy with the reliability and customer service from Ihug so I'm looking to switch to a new ISP.
All providers seem to have problems with performance, but it looks to me like Orcon and Xnet are amongst the best & I like the fact that their staff seem to be participating in these groups to help users out.
Reading the newsgroups suggests that location matters a bit. http://www.telecomwholesale.co.nz/maps says it will be April 2010 before ADSL2+ will be in my area (Chartwell, Hamilton) -- i'm not really sure if that matters (currently using a Wireless system).