Trying to swich from xnet to Orcon without going to Telecom first

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Trying to swich from xnet to Orcon without going to Telecom first

cws82us

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#35644 13-Jun-2009 12:46

Hey there i tryed to swich from xnet to ocron but they say to me i have to go to telecom before i can go to ocron and that will cost more money. have anyone had the same prob.

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hellonearthisman

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#224616 13-Jun-2009 13:50

Sound like you have a Naked DSL line. People also get it going from Vodafone to Slingshot via the Red Network. But I think Slingshot have managed to resolve that problem, but I have not heard of it been done.

There is also the 1 change per month rule on your line, so one month to goto telecom and the next month to goto to your desired provider.

It's one of the areas where Telecom seems to be gaming the system.

cws82us

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#224618 13-Jun-2009 13:52

yep i got a naked dsl line.

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nzbnw

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#224625 13-Jun-2009 14:26

hellonearthisman:

It's one of the areas where Telecom seems to be gaming the system.

Ha? More like Telecom's systems actually work. Hardly Telecom Wholesales fault if Orcon can't do a new connection (I take it on their own network)? I'm pretty sure Telecom Wholesale has the ability to transfer Naked DSL to another Naked DSL provider on net or to even Phone + BB on net. Otherwise it' between Orcon, WXC and the customer to arrange a port of number from VFX if required and the customer needs to specify when they want their WXC service to stop with WXC with regards to nDSL.

Sounds if anything that Orcon need to sort their own problems out.

nzbnw

kerrin

165 posts

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#224677 13-Jun-2009 18:14

I had naked adsl, aka xnet fusion.

I moved last November to an Ocron Home+ plan without having to go back to Telecom first.

andysh

229 posts

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#224692 13-Jun-2009 18:48

Hi,

Yea I moved to Orcon LLU from Xnet fine, but couldn't keep my phone number (well transfer it to Orcon) so that might be the problem?

Andysh

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kerrin

165 posts

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#224760 13-Jun-2009 22:48

We ported our number from Fusion to Orcon. There was a small charge for the port.

A temporary number was used during the move...

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Sounddude

I fix stuff!
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#225138 15-Jun-2009 09:10

Should be able to go from Xnet naked to Orcon without a problem.

Let me know if you have problems and I will get someone to look into it for you.

sbiddle

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#225151 15-Jun-2009 09:28

andysh: Hi,

Yea I moved to Orcon LLU from Xnet fine, but couldn't keep my phone number (well transfer it to Orcon) so that might be the problem?

Why wouldn't you keep your number? Providing you are staying within the same LICA there is no reason why you can't.

cws82us

788 posts

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#225653 16-Jun-2009 17:42

kerrin: We ported our number from Fusion to Orcon. There was a small charge for the port.

A temporary number was used during the move...

hey i sent you an e-mail via geekzone system hope you got it and cannot wait to hear back from you

join Quic and get free sign up when you click my link https://account.quic.nz/refer/250676

kerrin

165 posts

Master Geek
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#226237 18-Jun-2009 11:51

cws82us: hey i sent you an e-mail via geekzone system hope you got it and cannot wait to hear back from you

Nothing received..

cws82us

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#226739 19-Jun-2009 15:57

kerrin:
cws82us: hey i sent you an e-mail via geekzone system hope you got it and cannot wait to hear back from you

Nothing received..

sorry worng guy

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cws82us

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#226740 19-Jun-2009 15:58

Sounddude: Should be able to go from Xnet naked to Orcon without a problem.

Let me know if you have problems and I will get someone to look into it for you.

i sent you an e-maildid you get it?

join Quic and get free sign up when you click my link https://account.quic.nz/refer/250676