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722 posts

Ultimate Geek

#36713 30-Jun-2009 17:46
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Just a quick note of thanks to Scott, again.

I received my June account expecting a partial reduction in my account charge as the free month promotion, but it was the full bill. I waited a few days to see if it would be amended. But no, so I PMed Scott & he resolved in one day. Your it, from now on, Scott. I won't even attempt to use the phone support service, you're soooo much faster & proactive.

Thanks, Scott. I hope you have thick pads on your fingers: otherwise they may bleed with so many PMs being caused by your higher-upsSealed

Silverstone LC14 HTPC Case/Intel E4600 CPU/GA-EP35-DS3 MOBO/Asus EN9500GT graphics/2GB RAM/total 2TB HDD space/HVR-2200 & 2X 150MCE tuner cards/LG GGC-H20L BD Drive/MCE2005/Mediaportal/TVServer 1.1.0Final/LG 55"3D LED-TV/Denon AVR-1803 receiver/X1 projector

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  #229780 1-Jul-2009 08:53
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All good :)

I'm not actually official in the marketing department.

This means I help out when and if I can. Also I can't commit to any timeframes.

The first point of contact should always be the call center in that respect.

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  #230130 2-Jul-2009 00:52
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Each customer only gets the use of scott once.
His time is precious and highly valued - more so than frankensence or mur
You have used your scott time, and therefore are now required to use the phone support.


Ray Taylor

There is no place like localhost

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  #230131 2-Jul-2009 00:54
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Please god no not the phone support.. oh the humanity. You are a cruel cruel man Ray Taylor.

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  #230139 2-Jul-2009 04:19
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Expecting customers to call the Slingshot desk is just mean!

rm *

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  #230165 2-Jul-2009 08:32
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try this then..a new method we are giving a go.

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