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1gkar

722 posts

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#36713 30-Jun-2009 17:46
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Just a quick note of thanks to Scott, again.

I received my June account expecting a partial reduction in my account charge as the free month promotion, but it was the full bill. I waited a few days to see if it would be amended. But no, so I PMed Scott & he resolved in one day. Your it, from now on, Scott. I won't even attempt to use the phone support service, you're soooo much faster & proactive.

Thanks, Scott. I hope you have thick pads on your fingers: otherwise they may bleed with so many PMs being caused by your higher-upsSealed




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Slingshot
1004 posts

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  #229780 1-Jul-2009 08:53
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All good :)

I'm not actually official support..work in the marketing department.

This means I help out when and if I can. Also I can't commit to any timeframes.

The first point of contact should always be the call center in that respect.




raytaylor
3678 posts

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  #230130 2-Jul-2009 00:52
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Each customer only gets the use of scott once.
His time is precious and highly valued - more so than frankensence or mur
You have used your scott time, and therefore are now required to use the phone support.

Wink





Ray Taylor

There is no place like localhost




Ragnor
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  #230131 2-Jul-2009 00:54
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Please god no not the phone support.. oh the humanity. You are a cruel cruel man Ray Taylor.



Detruire
1382 posts

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  #230139 2-Jul-2009 04:19
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Expecting customers to call the Slingshot desk is just mean!




rm *


Slingshot
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  #230165 2-Jul-2009 08:32
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try this then..a new method we are giving a go.


www.twitter.com/SlingshotNZHelp




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