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60 posts

Master Geek


# 37798 18-Jul-2009 13:25

GG Slingshot

"Access Denied (license_expired)

A license has expired on the Proxy, and your request is not permitted: "The SGOS license has expired"
A new license must be obtained.

For assistance, contact your network support team."

Get this on lots of pages, can't load YouTube vids, can't go to Geekzone.co.nz, Metacritic.com, IMDB.com.... only ay I am posting here is via tethering /w my phone.

Of course, the help line peons can't help. Nor does the website say there is a known problem.

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536 posts

Ultimate Geek


  # 236652 18-Jul-2009 13:29

Geek rage here: http://forums.slingshot.co.nz/viewtopic.php?f=15&t=2872

Everything seems to be working again now.

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  # 236659 18-Jul-2009 14:01
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maknz: Geek rage here: http://forums.slingshot.co.nz/viewtopic.php?f=15&t=2872

Everything seems to be working again now.


Don't count on it!

It's been on and off for me over the past 3 days!


 
 
 
 


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  # 236667 18-Jul-2009 14:15
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I have had the same issue. Only just noticed it today on freeviewshop.co.nz and on GZ as well. I think it started happening after firefox was updated.

P.S. On slingshot as well.

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  # 236673 18-Jul-2009 14:37
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I use IE8 so it's not a firefox issue.

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Ultimate Geek
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  # 236681 18-Jul-2009 15:56
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Got connected with slingshot yesterday and already contemplating leaving.

Even though VF had crappy customer support and now very good value for money, at least everything worked...





536 posts

Ultimate Geek


  # 236683 18-Jul-2009 15:59

CamH, Slingshot is way better for value and have just sorted out their prioritising stuff. I get great speeds and the off peak overnight is excellent!

This issue is with their caching service which is meant to improve speeds for the end user. You can request to be removed from this by calling the helpdesk.

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  # 236689 18-Jul-2009 16:27
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And we have no more trademe again.... thank god geekzone is working :)

536 posts

Ultimate Geek


  # 236690 18-Jul-2009 16:33

Trademe is working fine for me.

Must be the weird on-off periods :/

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Ultimate Geek
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  # 236716 18-Jul-2009 17:51
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Sigh, we'll see.

I'll give it a week and then I'm outta here :/





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  # 236729 18-Jul-2009 19:04
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Slingshot uses Blue Coat stuff for their transparent proxy and traffic management. A few might remember last year they also let the license run out too... you think they would learn.. apparently not

http://en.wikipedia.org/wiki/Blue_Coat_Systems

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  # 236920 19-Jul-2009 17:48
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Slingshot's proxy is a royal pain in the rear.

Far more trouble than it's worth, and as soon as they start completely forcing it upon us customers, I'll be running far away.




rm *


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Master Geek


  # 237085 20-Jul-2009 09:35

I understand a few ISP's have been using Bluecoats, all have had issues and problems, and I understand Telecom are firing up a heap of them for the Big Time users, lucky Big Time users.

BDFL - Memuneh
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# 237145 20-Jul-2009 12:21
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If you were affected by this outage then contact Slingshot:

"Sorry about the web browsing issue over the weekend :( Contact us on 0800 89 2000 for a free 20GB data block!"







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  # 237212 20-Jul-2009 17:03
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Good on you Slingshot, very nice :)

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