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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Can't activate 2d sim
nitrotech

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#38840 5-Aug-2009 10:05
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Brought a sim yesterday and put it into my xt phone today - it comes up with 2degrees on the display with full signal strength (running via voda network) but when I call 200 to cativate the sim it says 'we didn't recognise the number you dialed ....' same when you try and dial any number, any ideas?

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monkeysmum
15 posts

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  #242881 5-Aug-2009 10:24
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same problem here, was about to call 2d 0800 number when I saw your post.



nitrotech

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  #242885 5-Aug-2009 10:31
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Talking to the call centre now .... oops I was taking to them but they just hung up on me ... took 15 minutes to get through the first time .... wonder if they are smart enough to activate the sim and ring me back on that number to tell me it's sorted or if i'll have to ring them back??

pwner
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2degrees

  #242886 5-Aug-2009 10:33
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nitrotech: Brought a sim yesterday and put it into my xt phone today - it comes up with 2degrees on the display with full signal strength (running via voda network) but when I call 200 to cativate the sim it says 'we didn't recognise the number you dialed ....' same when you try and dial any number, any ideas?


where are you in the country? it maybe a localised issue




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monkeysmum
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  #242889 5-Aug-2009 10:36
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I got my sim from warehouse stationary rotorua.

nitrotech

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  #242892 5-Aug-2009 10:44
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Yep in Rotorua too

pwner
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2degrees

  #242923 5-Aug-2009 11:45
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a little bird told me you should try again now :)




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HP

 
 
 
 

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nitrotech

1285 posts

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+1 received by user: 168


  #242924 5-Aug-2009 11:48
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Called the call centre again and it's all go now

monkeysmum
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  #242925 5-Aug-2009 11:48
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Ta is working now.

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