Can't activate 2d sim

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Can't activate 2d sim

nitrotech

1285 posts

Uber Geek

#38840 5-Aug-2009 10:05

Brought a sim yesterday and put it into my xt phone today - it comes up with 2degrees on the display with full signal strength (running via voda network) but when I call 200 to cativate the sim it says 'we didn't recognise the number you dialed ....' same when you try and dial any number, any ideas?

monkeysmum

15 posts

Geek

#242881 5-Aug-2009 10:24

same problem here, was about to call 2d 0800 number when I saw your post.

nitrotech

1285 posts

Uber Geek

#242885 5-Aug-2009 10:31

Talking to the call centre now .... oops I was taking to them but they just hung up on me ... took 15 minutes to get through the first time .... wonder if they are smart enough to activate the sim and ring me back on that number to tell me it's sorted or if i'll have to ring them back??

pwner

423 posts

Ultimate Geek

Trusted

2degrees

#242886 5-Aug-2009 10:33

nitrotech: Brought a sim yesterday and put it into my xt phone today - it comes up with 2degrees on the display with full signal strength (running via voda network) but when I call 200 to cativate the sim it says 'we didn't recognise the number you dialed ....' same when you try and dial any number, any ideas?

where are you in the country? it maybe a localised issue

Any posts are personal comments and not that of my employer

monkeysmum

15 posts

Geek

#242889 5-Aug-2009 10:36

I got my sim from warehouse stationary rotorua.

nitrotech

1285 posts

Uber Geek

#242892 5-Aug-2009 10:44

Yep in Rotorua too

pwner

423 posts

Ultimate Geek

Trusted

2degrees

#242923 5-Aug-2009 11:45

a little bird told me you should try again now :)

Any posts are personal comments and not that of my employer

nitrotech

1285 posts

Uber Geek

#242924 5-Aug-2009 11:48

Called the call centre again and it's all go now

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

monkeysmum

15 posts

Geek

#242925 5-Aug-2009 11:48

Ta is working now.