2Deg requires 16 digit SIM number, my Voda SIM2 has only 12. Help?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2Deg requires 16 digit SIM number, my Voda SIM2 has only 12. Help?

FredDag

206 posts

Master Geek
Inactive user

#39512 15-Aug-2009 17:23

I want to transfer my vodafone number over but.. when i enter my sim2 voda number i get a message saying it should be 14 digits.. my voda has 2 rows of 6 numbers on it. What are the magical other two digits?

My SIM card number is the following (i leave some blanks):
04**19
400**2

Fred

nzbnw

2374 posts

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Spark NZ

#246995 15-Aug-2009 17:44

Fred your subject title says 16 yet now you’re asking for 14? Can you confirm?

If you’re SIM has 12 digits the other 4 would be 6401 and then your 12 digits totalling 16.

Johnr can you confirm?

If you where porting from Voda to Telecom only the last 12 digits are required. I wonder why 2D has a different rule for validation?

nzbnw

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billgates

4705 posts

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#246997 15-Aug-2009 17:46

Add 6401 in front of it.

Do whatever you want to do man.

simon14

1889 posts

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#247031 15-Aug-2009 20:13

I have the same issue, my SIM is very old.

Thanks gys :)

FredDag

206 posts

Master Geek
Inactive user

#247051 15-Aug-2009 21:12

14.. 16.. I forget. lack of sleep... because of kids... not because of partying.

It was more than my old SIM had I know that.

I will try the prefix given above. Thank you nzbnw, bill.

Fred

FredDag

206 posts

Master Geek
Inactive user

#247109 16-Aug-2009 07:33

Well, I tried with the prefix but.. I got a 'there has been a problem' rather than the 'your sim number is not correct'. I called the 0800 number offered and spoke to a well spoken customer services rep. very nice chap for 7:15am on a Sunday morning!

He tried his side, i gave up my password and SIM, and voda number, for him to try his end. The website did the same for him so he got console onto some system and did it 'manually'. He gave me a reference and stated that it will take 1 business day.

He also said my password has been reset and I will receive a text with the random reset password which he does not know. I'm not sure which SIM will get the text... my voda SIM is stillr eceiving calls *handy since I am ON CALL for a few enterprises*

All very professional and I expect it is going to work.

Now.. I can have my vodafone number, but be on 2degrees, I will get a few dollars bonus for signing over *i think i had 10.. maybe more credit on my old sim but I'm surely going to save that quickly with 2degrees, and when i top up next I get more than a months worth of texting for free! ANDDDD I can get texts notifying me of when the next number range opens.. as I have a number I SOOOO want to get.

Much thanks.

Fred