2degrees network can't receive international txts from Ireland / UK?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees network can't receive international txts from Ireland / UK?

moshpit77

40 posts

Geek

#39691 18-Aug-2009 11:47

I've been unable to receive any txts from Ireland since switching from Vodafone to 2degrees on Friday. Contacts in Ireland seem to get txts I send them okay, but their replies don't arrive. I've read here elsewhere that somebody had the same problem when being sent txts from the UK.

What is the point in being able to send an international txt for 9c when nobody can reply to you?

I have logged this problem with 2degrees but am not holding my breath on a reply.

1 | 2

178 posts

Master Geek

Trusted

#248144 18-Aug-2009 13:21

Can you message us with the name of the international carrier so we know who the issue is with.

Ta
2degrees

www.2degreesmobile.co.nz

CALL FREE 0800 022 022

EMAIL: info@2degreesmobile.co.nz

littlescott

70 posts

Master Geek

#248293 18-Aug-2009 19:10

Same deal with Fiji, can send out but not back from (Vodafone Fiji that is).

pdc

22 posts

Geek

#248330 18-Aug-2009 20:24

hi 2 degrees; I could not send txt messages to NZ Vodafone: their cellphones said "Message could not be displayed"

johnr

19282 posts

Uber Geek
Inactive user

#248335 18-Aug-2009 20:45

pdc: hi 2 degrees; I could not send txt messages to NZ Vodafone: their cellphones said "Message could not be displayed"

So you could send to vodafone NZ mobiles but the message can't be displayed

n4

959 posts

Ultimate Geek

#248376 18-Aug-2009 21:55

pdc: hi 2 degrees; I could not send txt messages to NZ Vodafone: their cellphones said "Message could not be displayed"

What handset are you using?

Samsung Note20 Ultra, on 2degrees

pdc

22 posts

Geek

#248482 19-Aug-2009 08:45

Sony CMD J70

2degrees

178 posts

Master Geek

Trusted

#248509 19-Aug-2009 09:29

Hey Geekzoners,

With issues like this can you please email: info@2degreesmobile.co.nz so they can be properly recorded as user issues and investigated appropriately.

Cheers!
2degrees

www.2degreesmobile.co.nz

CALL FREE 0800 022 022

EMAIL: info@2degreesmobile.co.nz

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

pdc

22 posts

Geek

#248539 19-Aug-2009 10:07

many thanks for this; will do

jmosen

551 posts

Ultimate Geek

Lifetime subscriber

#248579 19-Aug-2009 11:43

Are international incoming texts working *anywhere on 2Degrees?

My wife is in the US at present on AT&T. She can receive my texts, but I can't receive hers. I've gone through to verify the correct SMS centre is in use and others in the US are receiving her messages.

Jonathan

Niel

3267 posts

Uber Geek

Trusted

#248694 19-Aug-2009 17:50

My mom sent me one or two from South Africa on Vodafone (with a "ph").

You can never have enough Volvos!

pdc

22 posts

Geek

#248707 19-Aug-2009 18:22

I can receive from Vodafone Oz and Vodafone NZ but my replies are not displayed

billgates

4705 posts

Uber Geek

Trusted

#248708 19-Aug-2009 18:24

I stuck my 2D sim card in and sent a text to U.K (Scotland on the o2 network) and received a reply. Works here.

Do whatever you want to do man.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#248730 19-Aug-2009 18:55

I've just tested SMS's to and from my Vodafone UK SIM

SMS from 2degrees to UK works fine.

SMS from UK SIM to 2degrees fails.

moshpit77

40 posts

Geek

#248869 20-Aug-2009 00:53

Well I logged the problem with 2degrees on Monday and it's now Thursday and still nothing. I also sent a message to the user '2degrees' above and had no reply. I also have trouble with some landlines not being able to call my phone.

It's absolutely ridiculous that a company can act like this. I rely on my mobile for day to day contact with people and at the moment most of the people I usually interact with are unable to contact me.

What can be done?

2degrees

178 posts

Master Geek

Trusted

#248917 20-Aug-2009 09:08

moshpit77: Well I logged the problem with 2degrees on Monday and it's now Thursday and still nothing. I also sent a message to the user '2degrees' above and had no reply. I also have trouble with some landlines not being able to call my phone.

It's absolutely ridiculous that a company can act like this. I rely on my mobile for day to day contact with people and at the moment most of the people I usually interact with are unable to contact me.

What can be done?

Hi there,

There has been no message set to us via Geekzone from you - hence the reason you haven't had a reply.
As far as the UK goes, it’s only Vodafone UK that are currently unable to SMS to us, and this is to be fixed shortly. The other operators work both ways (we have tested them).
In the US, AT&T & T-Mobile are both tested working both ways, but there might be delays with Sybase updating their number portability (if you've ported recently).

Cheers!
2degrees

www.2degreesmobile.co.nz

CALL FREE 0800 022 022

EMAIL: info@2degreesmobile.co.nz

1 | 2