022 - We didn?t recognise the number you dialled.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 022 - We didn?t recognise the number you dialled.

wallop

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#42093 29-Sep-2009 10:56

Since Monday when I dial a 022 number that worked on Sunday I now get the following message. "We didn’t recognise the number you dialled. Please check it and try again." Any ideas why? The phone might be flat and it might not have any credit on it but would that give me the above message?

wallop

xpd

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#259311 29-Sep-2009 11:04

What network are you dialling from ? 2D to 2D ? Telecom -> 2D ?

XPD / Gavin

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richms

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#259344 29-Sep-2009 12:54

Is it your number? You sure its still valid?

Richard rich.ms

wallop

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#259372 29-Sep-2009 14:28

I have tried dialling from my landline (Telecom) and my Vodafone cellphone. Get the same message either way. The number belongs to a relative. They only got the phone last week. They did go from Christchurch to Auckland on Monday morning when it started playing up.

xpd

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#259379 29-Sep-2009 15:05

Call 2D support......

XPD / Gavin

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richms

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#259385 29-Sep-2009 15:17

Contact the relative and check they havent ported or changed it to something more awesome on the website

Richard rich.ms

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#260651 2-Oct-2009 17:58

True the user may have ported or changed their number if they changed there it will be saying the number don't exists which mean someone else can take that number...

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HiJinx

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#262241 7-Oct-2009 20:52

Has the user ported a new number over?
Or have they even changed their 2D number?

I would also agree to contact the relative, if to no avail of a solution, contact 2D.

Shaun Fisher - www.geekstore.co.nz

E: shaun[at]geekstore[dot]co[dot]nz
P: 0800894508 F: 0800897451

Detruire

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#262258 7-Oct-2009 21:48

I had the same problem yesterday calling from a Telecom landline (Slingshot tolls) and 2talk.

rm *

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#262307 8-Oct-2009 08:48

wallop: Since Monday when I dial a 022 number that worked on Sunday I now get the following message. "We didn’t recognise the number you dialled. Please check it and try again." Any ideas why? The phone might be flat and it might not have any credit on it but would that give me the above message?

wallop

Give this a try:

Dial *001# from your mobile. Let us know how you go.

www.2degreesmobile.co.nz

CALL FREE 0800 022 022

EMAIL: info@2degreesmobile.co.nz

wallop

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#262326 8-Oct-2009 10:08

It appears that they have gone back to Aussie. The strange thing is that they would not have disconnected the phone before going so I would have thought any calls would go throught to voicemail.

Dialling the *001# just gives me "request not completed".