People on Telecom can't receive my texts

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › People on Telecom can't receive my texts

fraseyboy

134 posts

Master Geek

#42691 8-Oct-2009 22:17

I have tried to text people on various networks and from what I can gather, people on Telecom cannot recieve texts from me. I can ring people on Telecom, and I can text and ring people on Vodafone but Telecom users simply cannot recieve my texts.

Any ideas as to why?

naggyman

697 posts

Ultimate Geek
+1 received by user: 86

#262596 9-Oct-2009 07:31

I just tried sending a text from my 2degrees SIM card on to my Telecom XT phone and it worked fine. I would suggest you get in contact with 2degrees care (0800 022 022).

Morgan French-Stagg

morgan.french.net.nz

tomgeeknz

923 posts

Ultimate Geek
+1 received by user: 11

#262598 9-Oct-2009 07:46

This may be part of an issue in which messages are being delayed from the vodafone network (which may include roaming from 2degrees customers) to telecom networks. Best idea is to call 0800 022 022 or 200 on your 2degrees phone and talk to a customer rep.

fraseyboy

134 posts

Master Geek

#262808 9-Oct-2009 16:03

Hmm well it seemed to work when I sent one today. Maybe the problems cleared up? I'll give them a call if I experience any more issues though.

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#262826 9-Oct-2009 16:42

thefatmould: This may be part of an issue in which messages are being delayed from the vodafone network (which may include roaming from 2degrees customers) to telecom networks. Best idea is to call 0800 022 022 or 200 on your 2degrees phone and talk to a customer rep.

This was not a Vodafone issue thanks

The SMS were delivered to Vodafone mobile numbers in seconds once they were getting to the Vodafone SMSR

John

naggyman

697 posts

Ultimate Geek
+1 received by user: 86

#262829 9-Oct-2009 16:45

johnr:
thefatmould: This may be part of an issue in which messages are being delayed from the vodafone network (which may include roaming from 2degrees customers) to telecom networks. Best idea is to call 0800 022 022 or 200 on your 2degrees phone and talk to a customer rep.

This was not a Vodafone issue thanks

The SMS were delivered to Vodafone mobile numbers in seconds once they were getting to the Vodafone SMSR

John

This is Dejavu, I have heard this before on geekzone from johnr.

Morgan French-Stagg

morgan.french.net.nz