I wonder if anyone from Snap could tell me if the pricing for Snap home phone line in Wellington is the lower price through out Wellington, on enquiry?

Reason why I ask is, the MIL lives in Porirua, there is no Telecom competition, yet she got the phone line at the cheaper rate. However, MY mother lives in Maungarakei and Snap have refused to give her the phone line at the cheaper rate. Both suburbs do not have TCL provided services, but both have cheaper TNZ phone lines. Ie cheaper than Snap will do.

My mother sent an email to Snap, on Tuesday, despite me telling her to talk to someone, and not email, and is still waiting on a reply or acknowledgement.

So to any Snap employees, what is the deal here?


Cheers