Hi

I am tring to help an elderly Lady.

She is on the over 60's pay as you go telecom phone rate. Her Provider is ADSL Orcon ( I beleive )

I don't understand how that can be.. But I'm only trying to help..

Following trouble with her ADSL modem she went onto Dial up untill the ADSL modem issue was resolved. Orcon ( I believe ) gave her a number to get her connected which was not an 0800 number so her pay as you go bill from Telecom was $600.

What advice can I give her..

Have you heard of this sort of thnig happening before..

Thank you..