I am moving from xnet fusion to Slingshot - "Just broadband".
As according to some posts here, I have to wait for 2 weeks and nobody get in touch with me until I call Slingshot again.
Finally, I received an email on Friday saying that I am not far off and the technician might need to come to my house on Monday.
I am a bit confused and wondering why the technician need to come to my house.
I called customer service again on Saterday and they told me the technician need to come to my house as I need to port my old voip number to slingshot, and which would cost me $149!
I am not informed by this when I called in to sign up. I was told it is FREE to port my voip number to them. and I said ..why not?
and now I have been told it is chargable and the rep has confirmed with their team leader about it.
I am very confused now....
Shall I be charged for this? as I got two difference answers..
somebody please help!!!