Hi everyone, hope this is the correct place to put this. Have seen several other topics that seem similar but none quite so bad.! great froum btw ! =)

A little background. I recently moved into a new house(my brothers house). When i moved in there was already a telecom lanline/broadband plan at the address.
It was always pretty slow and would loose connection frequently -but it wasent my connection (it was a flatmates who was leaving) so it didnt bother me to much and i just put up with it and figured id move to a better ISP (orcon hopefully) when able to.

While i was with telecom and we had a home phone (lanline) it was always VERY crackly and noisey, the phone was basically unuseable. ( i never did try another phone, and instead just unplugged it as i never used it anyway, and figured it was a dodgy phone) SILLY ME!  (I did have line filters installed)

so now fast forward a month and im signed up to Orcons purple + full speed/full speed naked adsl2+ plan.
I get the new connection up and running, and its still having problems, dropping/disconnecting frequently and slow speeds. I do some googling and start researching spliiters etc thinking perhaps the other phone jacks in my house were causing excess "noise" or perhaps bad/old wiring. Nothing else was plugged into any phone jack. no alarm, no sky, no phones, no fax, nothing.

Still no joy after checking all phone jacks to make sure nothings plugged in.
Next step i get an electrition to disconnect all other phonejacks throughout the house and install a CAT5E mega cable straight from the incoming point on the house straight to a new RJ45 wall socket.
My internet is still sloowwww!

Next step i think it must be my modem, so i call orcon and request that they send me one of their "orcon home hubs" This arrived a few days later.
Still very slow but at least seems stable now and dosent drop me continually.
So this is as far as iv got...im getting a bit worried, pretty much 100% sure now thats its not a fault of mine and is related to something not on my premesis which has me worried.
What should i do!?

Below are some speedtests and info i got off my modem. (dosent make any difference if i use firefox or internet explorer)

I am based in howick, (cherry road, off bucklands beach road)

What should i do! please help!

tests done at 12:45ish (midnight)

results from www.nzdsl.co.nz/speedtest
491kbps download, 169kbps upload

speed tests results from www.speedtest.net

christchurch
https://www.speedtest.net/result/710892048.png

sydney
https://www.speedtest.net/result/710894036.png

london
https://www.speedtest.net/result/710896910.png

San Francisco
https://www.speedtest.net/result/710898493.png

 




Line Mode
ADSL2+ 
Line State
Show Time  


Line Power State
L0 
Line Up Time
01:03:49:35 


Line Coding
Trellis On 
Line Up Count
1 






Statistics
Downstream
Upstream


Line Rate
559 Kbps
248 Kbps


Attainable Line Rate
1080 Kbps
248 Kbps


Noise Margin
6.1 dB
6.3 dB


Line Attenuation
67.5 dB
57.6 dB


Output Power
0.0 dBm
12.9 dBm


MSGC (number of bytes in overhead channel message)
11 
12 


B (number of bytes in Mux Data Frame)
16 
7 


M (number of Mux Data Frames in FEC Data Frame)
1 
1 


T (Mux Data Frames over sync bytes)
4 
4 


R (number of check bytes in FEC Data Frame)
0 
0 


S (ratio of FEC over PMD Data Frame length)
0.9577 
1.0000 


L (number of bits in PMD Data Frame)
142 
64 


D (interleave depth)
1 
1 


Delay
0 
0 


Super Frames
0 
0 


Super Frame Errors
0 
0 


RS Words
0 
0 


RS Correctable Errors
0 
0 


RS Uncorrectable Errors
0 
0 


HEC Errors
0 
0 


OCD Errors
0 
0 


LCD Errors
0 
0 


Total Cells
0 
0 


Data Cells
0 
0 


Bit Errors
0 
0 


Total ES
2448 
6 


Total SES
26 
0 


Total UAS
30 
0 



sorry for the extreme long post, wanted to make sure i had everything relevant down..thanks