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Topic # 57724 23-Feb-2010 03:04
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Because apparantly slingshot seem to think so.

flatmates xnet connection is correctly billed as not rural.

Reference: 100214-000041 if someone at slingshot wants to look up the staff member with geography issues.




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  Reply # 301311 23-Feb-2010 06:56
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no way its rural

xpd

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  Reply # 301316 23-Feb-2010 07:43
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ROTFL
Was the staff member in NZ ? Watch out, you might get a nasty txt ;)




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  Reply # 301833 24-Feb-2010 15:07
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It is rural, check out telecoms site yea yea. the one where it tells you whether your line is 10 meg or on the cabinet or on an exchange, it says RURAL

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  Reply # 301849 24-Feb-2010 16:01
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Its not rural end of story

John



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  Reply # 301851 24-Feb-2010 16:24
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hellonearthisnnan: It is rural, check out telecoms site yea yea. the one where it tells you whether your line is 10 meg or on the cabinet or on an exchange, it says RURAL

What site would that be?





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  Reply # 301872 24-Feb-2010 17:22
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Hey, I grew up in Beach Haven over 40 years ago and it wasn't rural then, and when in Auckland last November I took a drive out there and it still looks urban to me. It has judder bars, in Tramway Road, that means it's urban.



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  Reply # 301944 24-Feb-2010 23:12
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I know, am waiting on a reply from slingshot.

They still managed to send the email reminding me that i have to pay them.

Slack CS from them...




Richard rich.ms



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  Reply # 301945 24-Feb-2010 23:12
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I know, am waiting on a reply from slingshot.

They still managed to send the email reminding me that i have to pay them.

Slack CS from them...




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  Reply # 302322 25-Feb-2010 22:03
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Lol, Beach Haven being rural.

I'm in Birkdale and we're billed as urban. So you should be to.







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  Reply # 303375 1-Mar-2010 17:27
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All sorted :)




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  Reply # 303409 1-Mar-2010 18:25
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richms: Because apparantly slingshot seem to think so.

flatmates xnet connection is correctly billed as not rural.

Reference: 100214-000041 if someone at slingshot wants to look up the staff member with geography issues.


Is this a WxC or a Slingshot issue? xnet isn't Slingshot's brand.








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  Reply # 303425 1-Mar-2010 18:58
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It was a slingshot issue, the flatmate has an xnet connection which is billed right.




Richard rich.ms

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  Reply # 303842 3-Mar-2010 00:04
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In their defence I have seen the Telecom provisioning system get 'confused' before. The CSR does not choose whether the address is rural or not, its all automated and takes some intervention to right these strange ones.

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