[Snap] Funny ISP name on Snap

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zerogravity

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#59118 27-Mar-2010 11:42

When I do a speedtest on speedtest.net it shows my ISP as being 'Dynamic Ranges' instead of Snap, I was just wondering is this normal? As I've seen other peoples test results and they say the ISP is Snap?

Probably nothing, but just thought I'd ask.

grant_k

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#311828 27-Mar-2010 11:45

About two years ago, I was with an ISP called Supra. They bought some of their bandwidth from Snap, and I used to see a message like you mentioned.

Now I am with another wireless ISP who buy all their bandwidth from Snap AFAIK. When I do a speedtest, it simply says Snap.

So, I guess it depends on exactly how your ISP has their network setup.

rscole86

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#311829 27-Mar-2010 11:46

It says snap for me.

zerogravity

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#311832 27-Mar-2010 11:57

rscole86: It says snap for me.

Yeah, see this is what it's saying.. I'm sure it used to say Snap when I first signed up with them, it's just strange its suddenly changed.

rscole86

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#311833 27-Mar-2010 12:02

Are you on a dynamic ip range with snap?

zerogravity

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#311835 27-Mar-2010 12:09

rscole86: Are you on a dynamic ip range with snap?

Yeah I don't have a static IP, Is that the cause? Guess it makes sense if it is.

Kraven

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#311839 27-Mar-2010 12:20

From https://www.speedtest.net/qna.php:

Why have you incorrectly identified my Internet provider, and how can I get it fixed?
We also use MaxMind's data to identify your Internet service provider. Like locations, this is not always accurate. If it is incorrect, then hopefully it will be fixed in the next month or two. You can see who they think your ISP is here. If you work at the ISP and are the owner of the netblock, then you can email MaxMind the corrected details.

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zerogravity

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Geek

#311845 27-Mar-2010 12:25

Kraven: From https://www.speedtest.net/qna.php:

Why have you incorrectly identified my Internet provider, and how can I get it fixed?
We also use MaxMind's data to identify your Internet service provider. Like locations, this is not always accurate. If it is incorrect, then hopefully it will be fixed in the next month or two. You can see who they think your ISP is here. If you work at the ISP and are the owner of the netblock, then you can email MaxMind the corrected details.

Ah so it's just an error with speedtest.net because MaxMind has the wrong data, no problems then I guess, Maybe it'll resolve itself in a month or so like that says.

Thanks for that.

RalphFromSnap

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Snap Internet

#312208 28-Mar-2010 21:43

As you discussed, you're on one of our new dynamic blocks of IPs (111.69.x.x) - this will sort its self out after a while.

Grant_k, Snap has never had anything to do with Supra - I'm not sure why that would have happened.

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

grant_k

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#312213 28-Mar-2010 21:52

RalphFromSnap: Grant_k, Snap has never had anything to do with Supra - I'm not sure why that would have happened.

But you do with NetSpeed?

They are my current Wireless ISP, but Speedtest reports my ISP as Snap.