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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › iServe domain password reset
freitasm

BDFL - Memuneh
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#59721 10-Apr-2010 11:41
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It's frustrating. Need to renew a domain name, tried to login to iServe Domain using the domain name and password just to be told it's invalid. Tried to reset it twice, and each time I get a new password but when trying to login it says it's invalid.

What a system...




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robbyp
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  #316998 11-Apr-2010 13:37

Use your UDAI to transfer it to another registrar and you will be able to transfer and renew it instantly.



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  #316999 11-Apr-2010 13:41
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You're logging into the correct part of the system? They have two different management systems.

freitasm

BDFL - Memuneh
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  #317009 11-Apr-2010 14:06
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Yes, I am.




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robbyp
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  #317019 11-Apr-2010 15:24

Have you emailed them? However I don't think they provide any support outside business hours.

freitasm

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  #317020 11-Apr-2010 15:26
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After five attempts got a password reset that worked... Also to note that most of their emails come with a reset link "valid for two hours only" and only two of those emails came within those two hours. The first one took about six hours to arrive.





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duncanblair
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  #317348 12-Apr-2010 14:19
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Thanks for the heads up Mauricio, I will pass on to the guys and see if we can do something about it.

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