Currently I am on slingshot's old inferno plan which is about $60 a month for fs/fs and 15 GB tranfer.
I have asked to change to the newer pro plan which is also about $60 a month for fs/fs and 25 GB transfer.
So the plans cost the same and are both full speed.
But no, I cannot change my plan immediately, I have to wait for anniversary(another 3 weeks), so this month I don't get the extra 10 GB.
So, why should I have to wait?
They don't have to do anything to the connection itself or even change the billing amount.
They just have to change in their own system the plan I'm on.
I have been told that it's a no can do from slingshot because they 'can't change their system'.
What absolute rubbish, anyone with even half a brain woiuld know the very little it takes to make the change.
I am so frustrated I am thinking on running back to telecom, who at least try to accomodate a users requests or find some workaround to acheive something similar(Perhaps ust crediting my account some transfer to make it equal??!!).
I think this kind of thing is just very poor, it leaves users with a sour taste, the sort that makes them want to share their disgust with the world.
Slingshot, sharpen up!