Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


LukeChandler

21 posts

Geek
Inactive user


#62933 17-Jun-2010 12:20
Send private message

Hey Geekzone,
Just wondering if any one received a call from slingshot wanting you to sign up...
It started out with a female calling me and talked to me... and then for no apparent reason I was put on hold and transferred to someone (In New Zealand). They were pretty keen at this stage to get me to Slingshot... I'v tried ringing slingshot for my grandparents and i was on hold for 20 minutes (This is not good)... When I brought this point up the guy told me "I'v very sorry sir, but this is very strange... We ensure this will never happen again", [But reading up it seems to be common of SlingShot]. And then I said, "If I wanted to choose a ISP i would chose Orcon rather then slingshot, because" and he then said "Sir let me stop you there... You would rather go to a company that out sources their call center to the UK? You would rather pay more for internet?" I replied with "Yes, I would pay more, and FYI there call center is in New Zealand, unlike yours" THis rant when on and on and on with him then saying that Orcon's call center is now in the Philippines.

Then what i found amazing is he told me that Orcon is owned by AT&T (Yes the US cell phone carrier). When for a fact I know its owned by Kordia (A SOE).

He had not much to say after this and was pretty blown away that I was right...

Anyone got something like this from SlingShot? 

Create new topic

xpd

xpd
Im a pirate
10801 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  #342639 17-Jun-2010 12:53
Send private message

Interesting...specially since SS themselves used Indian based call centers to do sales calls a while back (do they still now ?).

Could always tell it was Slinghsot tho, shocking line and English... and then the classic "we can beat any deal you currently have for internet and phones"
"what, you can beat free ?" (we didnt pay for our services at the time)
"Yes"




XPD^ / DemiseNZ

 

Blog         Free Games        Twitter      My TradeMe Goodies

 

Pirating in Sea Of Thieves

 

Coming Soon - BBS door games - all the classics!

 

 


LukeChandler

21 posts

Geek
Inactive user


  #342641 17-Jun-2010 12:54
Send private message

Yeah, It started with a indian women and then I was transferred to New Zealand...
Im pretty sure they still use India.

 
 
 
 


hellonearthisman
1819 posts

Uber Geek

Trusted

  #342642 17-Jun-2010 12:55
Send private message

Narh, I got them to stop calling me, even though I am a Slingshot customer they would still try and get me to join them. And yeah, the helpdesk only taking 20mins is pretty fast as I find it's normally 30mins or if they are busy then it's around an hour.

Still try are NZs cheapest ISP.

LukeChandler

21 posts

Geek
Inactive user


  #342645 17-Jun-2010 12:57
Send private message

Yeah, but you get what you pay for... I now recommend Orcon to people, Sure the cost a bit more... But at least you can get to their support desk fast.

Slingshot
1002 posts

Uber Geek

Trusted
Slingshot

  #342708 17-Jun-2010 16:01
Send private message


Hi everyone,

Just to confirm - all of our staff are based right here in NZ.

Some of our representatives might have accents from other countries, but they are all working from Kiwiland. Our contact centre is located in Symonds St, Auckland.

thanks,
Nikki (brand manager)




LukeChandler

21 posts

Geek
Inactive user


  #342717 17-Jun-2010 16:22
Send private message

Slingshot:
Hi everyone,

Just to confirm - all of our staff are based right here in NZ.

Some of our representatives might have accents from other countries, but they are all working from Kiwiland. Our contact centre is located in Symonds St, Auckland.

thanks,
Nikki (brand manager)


Just a quck question, Hope I don't sound racist, but... Why would you employ someone that cannot speak english compared to a person who speaks english as a first language? 

drpsycopath
3 posts

Wannabe Geek


  #343595 21-Jun-2010 00:47
Send private message

they probly had the skills/exp to go with the job....

if i was a employer i would go for someone that can do the job and not look at the accent.
i mean if they pass the interview then they must be able to speak good english

 
 
 
 


Slingshot
1002 posts

Uber Geek

Trusted
Slingshot

  #343633 21-Jun-2010 08:54
Send private message

Hi there,

Yes that's right - we look for the right people for the job, regardless of any accent they might have. Solid English skills are important of course, but accent isn't.
Thanks,
Nikki




isphell
63 posts

Master Geek


  #351490 14-Jul-2010 17:22
Send private message

If you can't find a better job than making harassing unsolicited phone calls to people in their own private homes then there is something wrong with you, off the top of my head I couldn't think of a more unfullfilling job than this, nobody in this country at least should have any reason to work this job.

Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.