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tamarayb

3 posts

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#64094 7-Jul-2010 21:33
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I bought this phone on the understanding that it had pretty good internet access, and i changed my network to 2degrees because i believe that they have the best pricing plans out at the moment. especially more so with the data deal which i bought hoping to be able to get online on the go!

but.....!

i have tried everything and have looked everywhere for an answer as to why my internet and email won't work on my phone! i've contacted customer service, read the many threads here, chopped and changed my settings, installed the texts that were sent by 2 degrees, even reset all my settings and start all over again, and still i can't access the internet or send any emails! what is there left for me to do apart from pull my hair out and wish i was still with my old faithful CDMA phone? can someone lend me any suggestions? please?!

tamara. 

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johnr
19282 posts

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Inactive user


  #348868 7-Jul-2010 21:45
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Yes try SIM in another handset the issue might not be handset setting related

Also to help you should post what settings you have and where you have loaded them on the handset

 
 
 

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graemeh
2078 posts

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  #348961 8-Jul-2010 09:06
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I've got this same phone working on 2 Degrees. As JohnR says, post your settings here and we can compare :)

2degreesCare
1537 posts

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2degrees

  #349163 8-Jul-2010 17:36
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Hi Tamara
Here's how to set your GW300 up for 2degrees -

Settings -> Connectivity
Access points - Add
Title : 2dwap
Bearer : GPRS - (can't change this)
Auth:no
APN:2degrees
Access points - Options>Add
Title : 2dmms
Bearer : GPRS - (can't change this)
Auth:no
APN:mms

Settings
Internet profiles. - Add
Title: 2dwap
Use proxy: ON
Proxy Server Address: 118.148.001.118
Proxy port: 8080
Access point: 2dwap
Internet profiles. - Options>Add
Title: 2dmms
Use proxy: ON
Proxy Address: 118.148.001.118
Proxy port: 8080
Access point: 2dmms

Main Menu:

Browser
Settings
Profiles - Add/edit
Title: 2dweb
homepage: http://m.2degreesmobile.co.nz
Internet profile: 2dwap

PXT

Messaging > Settings > Multimedia > Multimsg centre
-Add /Edit
Title: 2dmms
MMSCURL: http://mms.2degreesmobile.net.nz:48090
Internet Profiles: 2dmms

Hope this helps! If it doesn't DM me with your number and we'll get back to you.
^POB



tamarayb

3 posts

Wannabe Geek


  #349169 8-Jul-2010 17:44
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thanks guys!

my settings are:

internet profiles:

title: 2 degrees
use proxy: on
proxy server address: 118.148.1.118
proxy server port: 8080
access point: 2 degrees

title: 2 degrees wap
use proxy: on
proxy server address: 118.148.1.118
proxy server port: 8080
access port: 2 degrees wap

title: 2 degrees MMS
use proxy: on
proxy server address: 118.148.1.118
proxy server port:8080
access port: 2 degrees MMS

Access Points

connection title: 2degrees
bearer:GPRS
authentication: PAP
Username: is blank
Password: blank
APN: Blank

Connection title: degress wap
bearer: GPRS
authentication: PAP
username and password: is blank
APN: 2degrees

2 degrees internet is the same except the APN is internet, and 2 degrees MMS is the same except APN is MMS.

my email set up is with my hotmail account
outgoing mail server: smtp.live.com
incoming mail server: pop3.live.com
mailbox type: POP3
access points: 2degrees
retrieve mode: header only
auto retrieve: on
SMTP port number: 25
incoming server port: 995

my homepage for the browser is set to http://m.2degreesmobile.co.nz

wow that's a lot of typing, but i'd really appreciate some help.
thanks again :)

Tamara

2degreesCare
1537 posts

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2degrees

  #349173 8-Jul-2010 17:50
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Hi Tamara
Try changing Authentication to 'No'.
^POB


tamarayb

3 posts

Wannabe Geek


#349175 8-Jul-2010 17:54
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my internet is working now!! thanks so much!!

but i can't seem to send emails still.... 

2degreesCare
1537 posts

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2degrees

  #349181 8-Jul-2010 18:07
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Nice one! Try changing access points: '2degrees' to '2 degrees'.



kioskboy
2 posts

Wannabe Geek


  #350229 12-Jul-2010 13:05
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I'm having similar problems attempting to get my gmail set up on my LG GW300. No matter what I do message retrieval seems to fail. My settings are the same as Tamara's.

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