Hi
Since joining 2Degrees I have been waiting for full texting functionality, specifically, receiving international texts and texting via Skype.
Would someone from 2Degrees update us on the status of the Skype texting functionality? I have called about this a number of times, and was told that it was being looked at. I am somewhat frustrated about the inability to use this.
Same holds for receiving international texts - from Rogers Wireless in Canada, in my case.
If I may anticipate a response similar to one I received from a customer rep in the past - please do not tell me that I need to get in touch with Skype and Rogers about this. This is the responsibility of 2 Degrees to fix these problems, not that of your customers.
I applaud 2Degrees for their aggressive pricing and customer service in general. However I have grown increasingly frustrated by the above two annoyances and I am seriously considering going back.
Please, can we have a more concrete answer?
Thanks in advance for taking the time help.