Parents getting incredibly bad speed lately

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Parents getting incredibly bad speed lately

Baboon

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#64585 18-Jul-2010 14:03

I had my Mum run the following tests:

Auckland - https://www.speedtest.net/result/883225948.png

Brisbane - https://www.speedtest.net/result/883234729.png

San Francisco - https://www.speedtest.net/result/883237464.png

They are on fullspeed/128, so these results are amazingly bad. So bad Gmail.com keeps giving them conectivity errors they did not even experience on dialup. Slingshot say they've no known issues *sigh* I'm frustrated cause I'm not at my parent's in person. Any thoughts? I don't see how it could be a local issue. Both my parent's computers are affected (one connected via ethernet, the other WiFi), and they simply don't know enough to change any settings on their ADSL router.

"The surest sign that intelligent life exists elsewhere in the universe is that it has never tried to contact us."

- Calvin and Hobbes (Bill Watterson)

cyril7

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#352976 18-Jul-2010 14:22

And what does the modems line stats state.

Cyril

vexxxboy

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#353002 18-Jul-2010 16:10

maybe you can set up remote access through your PC to there's and check the settings from your pc, did it for my fathers internet and manage to fix his that way. just a thought

Common sense is not as common as you think.

hellonearthisman

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#353063 18-Jul-2010 19:14

What did http://speedtest.slingshot.co.nz/ say.

Those speeds don't look very good at all.

They haven't got torrents or skype going?

Try the helpdesk again and good luck

Detruire

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#353073 18-Jul-2010 19:36

Have they run over their cap?

0.06Mbps is ~60kbps which is the capped rate.

rm *

webwat

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#353708 20-Jul-2010 01:41

Were they getting better speeds before?

But yeah I suspect either a line issues thats slowing down the DSL sync, or they have gone over the cap. Actually I got lots of timeouts too when I went over cap last week, its not a very smooth rate limiter.

Time to find a new industry!