Looking For Info About Slingshot Broadband Experience

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Looking For Info About Slingshot Broadband Experience

CruciasNZ

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#65914 9-Aug-2010 10:35

Hey all,

Im on Telecom Pro, i used to be on bigtime but it was so slow at all times that it was unusable.

How is the speed on Slingshot (Particularly Better Home Bundle) Under The Following Conditions.

Gaming 8am -> 2am
Gaming 2am -> 8am
Skype Video Call 2am -> 8am (Note this was unusable on Big Time)
Download Speeds 2am-> 8am (Particularly Torrents)

Also, what is the jitter and ping like? Telecom is prone to random and frequent losses of internet, we still get ADSL, just no overseas Internet access (HTTP, P2P and FTP are usually fine)

Im thinking of taking the hit and paying a DC fee and moving, the service on TC is awful.

One more thing, are the helpdesk employees native ENG speakers and not indian etc?

Cheers,

Chris

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hellonearthisman

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#365380 9-Aug-2010 13:15

I don't do gaming, so can't help much on that but I here it's ok, although Starcraft 2 routeing is a little loop de loop and sometimes congestion can be an issue, but generally I don't see a lot of people complaining about gaming being impossible.

I don't think Slingshot shapes Skype, even in the free data periods, but I don't use it and I have not seen people complaining about this.

Downloading speeds, some bulk downloading sites are shaped when the network congested,
generally they are like 60-200kBps. Torrents when coming off the Slingshot torrent cache are FS but are also shaped when not on the cache. They use deep packet inspection to manage the shaping.

Generally speeds are pretty good, normal web surfing speeds are excellent, I have a FS/128Kbps plan and can easily get 100GB of free data a month and know of FS/FS users that can manage 200-300GB a month.

The helpdesk is run by Kiwi's but you will still find the odd person with an accent and NZ is a multicultural nation.

I'm not a gamer and have not got my system tuned for gaming as I only have 128kbps upload and other people get faster results (you can turn interleaving off) My ping times from Manawatu to
Slingshot, 62 ms Jitter: 11 ms
Auckland (wxc), 85ms
Sydney, 136ms
San Francisco, 213ms
Singapore, 719ms

Would you need to pay Telecom a termination fee as you where a Big time user and they where the ones that broke the contract?

The unoffical Slingshot forums have a speedtest thread.

webwat

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#365421 9-Aug-2010 14:40

Slingshot have a local helpdesk, but you are more likely to get the hold music and give up after half an hour before anyone ever answers. Jitter is average and usually ok for VOIP, but the free offpeak generally means offpeak speeds are nothing special. So basically schedule your torrents to start after 1am and get some sleep i guess.

Time to find a new industry!

CruciasNZ

887 posts

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#365434 9-Aug-2010 15:14

"One more thing, are the helpdesk employees native ENG speakers and not indian etc?"

That sounded pretty awful, i was making comment about indian locale helpdesks, not indians in NZ. (I rung loaded card, helpdesk is over there, call line was static-y and they hung up on me saying they couldnt understand me >< )

Anyway, back to topic

"San Francisco, 213ms " Thats pretty normal

From the sounds of it, it seems pretty good. I would have to pay a DC fee because i moved myself to Pro in February.

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