Heroes of newerth laggggg because of a well known issue

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Heroes of newerth laggggg because of a well known issue

ayman

11 posts

Geek

#66579 20-Aug-2010 08:29

Heres is my tracets, can someone help me figure out whats wrong please?

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>tracert masterserver.hon.s2games.com

Tracing route to masterserver.hon.s2games.com [174.36.178.86]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.1.1.1
2 9 ms 10 ms 9 ms 202.180.81.31
3 10 ms 9 ms 10 ms vlan94-cpcak3-e1.tranzpeer.net [202.180.82.82]
4 10 ms 10 ms 10 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
5 10 ms 18 ms 11 ms Gi10-0-0-405.gw1.akl1.asianetcom.net [203.192.16
7.29]
6 10 ms 10 ms 10 ms ge-0-0-0-0.gw1.akl2.asianetcom.net [203.192.185.
45]
7 136 ms 136 ms 136 ms po1-1-0.gw3.lax1.asianetcom.net [203.192.185.62]

8 136 ms 137 ms 138 ms twtelecom.com.any2ix.corsite.com [206.223.143.29
]
9 142 ms 142 ms 141 ms te1-6.bbr01.cs01.lax01.networklayer.com [66.109.
11.42]
10 296 ms 204 ms 214 ms po3.bbr01.wb01.sea01.networklayer.com [173.192.1
8.146]
11 185 ms 185 ms 191 ms po1.bbr01.sr01.sea01.networklayer.com [173.192.1
8.161]
12 187 ms 186 ms 186 ms po1.cer01.sr01.sea01.networklayer.com [173.192.1
8.183]
13 186 ms 186 ms 186 ms po1.fcr01.sr01.sea01.networklayer.com [67.228.11
8.134]
14 186 ms 186 ms 185 ms 174.36.178.86-static.reverse.softlayer.com [174.
36.178.86]

Trace complete.

magu

Professional yak shaver
1599 posts

Uber Geek

Trusted

BitSignal

Lifetime subscriber

#370173 20-Aug-2010 08:42

I had problems with HoN over Orcon. Asked them to switch off interleaving and it fixed it.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

Ragnor

8223 posts

Uber Geek

Trusted

#370294 20-Aug-2010 11:59

That tracert doesn't really show any issue, you can see he already has interleaving off by the low ms for the first few hops.

~180-200ms is normal latency to the US.

Can you elaborate on the actual problem you're having, drop outs, freezes?

ayman

11 posts

Geek

#370419 20-Aug-2010 18:20

ok so im in slingshot 256k plan,

and when i play practise (single player) theres no lag
there no programs running or any other things affecting my bandwith

when i play, its very laggy, skips frames etc, and then sometimes everything freezes (but the animation is still moving, aka still running but standing in place) so i disconnect and connect into the game and its then laggy and skips frame etc!!!

btw the games i join have 108ms

magu

Professional yak shaver
1599 posts

Uber Geek

Trusted

BitSignal

Lifetime subscriber

#370502 20-Aug-2010 21:44

Practice runs on your local host.

Normal games run on the server.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

ayman

11 posts

Geek

#370514 20-Aug-2010 22:18

how do i do that magu?

Benoire

2798 posts

Uber Geek

#370671 21-Aug-2010 13:52

ayman: how do i do that magu?

What Magu means is that the practice is loaded and run from your own PC. There is no connection overseas to the main play servers. The actual game is hosted elsewhere and as such you suffer the same as everyone else connecting overseas, latency and bandwidth.

I've traced to the server and I get 190ms, so yours is about right.

ayman

11 posts

Geek

#370709 21-Aug-2010 16:01

so you guys are just saying i should host a game??

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

ayman

11 posts

Geek

#370880 22-Aug-2010 03:07

ok tried practise mode, 30ms, no lag watsoever or DC or timeouts, which is awesom :) but the other servers do ><

magu

Professional yak shaver
1599 posts

Uber Geek

Trusted

BitSignal

Lifetime subscriber

#370925 22-Aug-2010 10:29

That's to be expected. S2 Games does not have any servers for the Asia-Pacific region. The closest ones are in Japan or US West coast.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

ayman

11 posts

Geek

#370927 22-Aug-2010 10:33

so the problem is that i have 256k connection, sighh, im upgrading to just broadband but its been 2 weeks and they are still doing it -_-, i really hope that fixes the problem

magu

Professional yak shaver
1599 posts

Uber Geek

Trusted

BitSignal

Lifetime subscriber

#370929 22-Aug-2010 10:37

Yeah, 256k really shouldn't be called broadband at all. Go for FS/FS and that gets a little bit better. Although my Orcon connection shows the same latency.

Bear in mind that the host you provided is just for server listings. The actual game servers might be different, because you may get connected to one in Japan, rather than one in the US.

See my traceroute:

traceroute: Warning: masterserver.hon.s2games.com has multiple addresses; using 174.36.178.84
traceroute to masterserver.hon.s2games.com (174.36.178.84), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.922 ms 0.693 ms 0.615 ms
2 lo1.ras1.nct.orcon.net.nz (60.234.8.201) 11.022 ms 7.436 ms 7.528 ms
3 xe-1-0-0.cre1.nct.orcon.net.nz (121.98.9.13) 5.824 ms 7.110 ms 5.624 ms
4 121.98.9.142 (121.98.9.142) 8.530 ms 6.911 ms 8.204 ms
5 gi10-0-0-401.gw1.akl1.asianetcom.net (203.192.167.33) 8.364 ms 7.226 ms 7.178 ms
6 ge-0-0-0-0.gw1.akl2.asianetcom.net (203.192.185.45) 7.818 ms 9.596 ms 7.855 ms
7 po1-1-0.gw3.lax1.asianetcom.net (203.192.185.62) 133.363 ms 138.443 ms 134.494 ms
8 twtelecom.com.any2ix.corsite.com (206.223.143.29) 135.637 ms 132.914 ms 133.877 ms
9 te1-6.bbr01.cs01.lax01.networklayer.com (66.109.11.42) 279.344 ms 179.736 ms 257.312 ms
10 po3.bbr01.wb01.sea01.networklayer.com (173.192.18.146) 182.090 ms 182.393 ms 182.532 ms
11 po1.bbr01.sr01.sea01.networklayer.com (173.192.18.161) 183.627 ms
po3.bbr01.sr01.sea01.networklayer.com (173.192.18.199) 185.202 ms
po1.bbr01.sr01.sea01.networklayer.com (173.192.18.161) 183.974 ms
12 po1.cer01.sr01.sea01.networklayer.com (173.192.18.183) 186.275 ms 188.594 ms 183.889 ms
13 po1.fcr01.sr01.sea01.networklayer.com (67.228.118.134) 182.267 ms 183.293 ms 183.130 ms
14 174.36.178.84-static.reverse.softlayer.com (174.36.178.84) 182.990 ms 184.036 ms 184.645 ms

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

ayman

11 posts

Geek

#370931 22-Aug-2010 10:39

As soon as i get my FS/FS connection i will let you know ok :) hopefully it is the connection problem and not my comp as it usually handles games on a high resolution, if worse comes to worse, i think ill switch to orcon, whats your plan magu? is it unbundled?'

btw thanks for your help so far :)

magu

Professional yak shaver
1599 posts

Uber Geek

Trusted

BitSignal

Lifetime subscriber

#370935 22-Aug-2010 10:42

I'm on Orcon+ (unbundled), on a Silver plan with an additional 100GB traffic. Can't complain, especially now that I've replaced the crappy RTA1320 for a Draytek Vigor 120 as the modem.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

ayman

11 posts

Geek

#371049 22-Aug-2010 15:44

wow, any offpeak?

magu

Professional yak shaver
1599 posts

Uber Geek

Trusted

BitSignal

Lifetime subscriber

#371156 22-Aug-2010 18:55

None, unfortunately. Only Slingshot can best that, but I'm happy with Orcon so far.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown