3g not available, only EDGE

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 3g not available, only EDGE

eastly

3 posts

Wannabe Geek

#67447 2-Sep-2010 00:08

I received my new HTC Desire today, and purchased a 1GB data pack for my 2degrees account, but I'm disappointed that I only seem to be connecting to the EDGE network, and not the 3g one - are there any settings I need to be aware of, or anything that I need to do on my end to ensure I get on to the 3g network?

Cheers.

richms

28168 posts

Uber Geek

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Lifetime subscriber

#375541 2-Sep-2010 00:42

Nope, but 2° only do 2100MHz so you have the same in building issues that vodafone have in the cities. Be glad you have edge and not hopeless gprs like vodafone deliver.

edit: fixed degree sign.

Richard rich.ms

2degreesCare

1537 posts

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2degrees

#375590 2-Sep-2010 09:18

eastly: I received my new HTC Desire today, and purchased a 1GB data pack for my 2degrees account, but I'm disappointed that I only seem to be connecting to the EDGE network, and not the 3g one - are there any settings I need to be aware of, or anything that I need to do on my end to ensure I get on to the 3g network?

Cheers.

Hi
Check Mobile Network settings and select 'GSM/WCDMA auto', you may have it on GSM only.

If it's still a problem can you PM me with your 2d # and location?

Cheers
^POB

kyhwana2

2566 posts

Uber Geek

#375694 2-Sep-2010 12:08

You live in one of the four centres that 2d's has 3G right?

2degreesCare

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2degrees

#375710 2-Sep-2010 12:37

Outside those areas you're roaming on Vodafone's 3G 900Mhz network.
^POB

kyhwana2

2566 posts

Uber Geek

#375717 2-Sep-2010 12:43

The desire does 900/2100mhz (Assuming you get the right one)

eastly

3 posts

Wannabe Geek

#376003 2-Sep-2010 22:06

* I have the correct Desire version
* I am in a high-coverage area for 3g
* GSM/WCDMA auto is enabled

I have spoken to 2degrees and they are unsure as to why i'm only getting on the EDGE network. Frustrating but i'm sure a solution will be forthcoming from 2d.

NonprayingMantis

6434 posts

Uber Geek

#376018 2-Sep-2010 22:35

do you have any sims from Voda or XT you could try out to see if it is the phone that has the problem?

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