using the free dial up when I have broadband

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Northland

111 posts

Master Geek

Topic # 68760 27-Sep-2010 21:46

So our modem for broadband is out of action (broken) as of this afternoon and
won't be getting a new one for a couple of days I have my homeline tolls and broadband service
with slingshot, I know you can use dial up for free if you have tolls with them , which I do
but I remember when I signed up reading something about being charged if they notice
you using dial up frequently is that so even if you have your homeline and tolls with them?

I have used dial up twice since I signed up when my broadband modem wouldn't connect
and now I have to use dial up until i get the new modem but will i be getting charged?

raytaylor

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Reply # 385235 27-Sep-2010 23:21

I understand that it is free as long as you turn off your broadband modem so you only have one connection running at a time.

Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

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hellonearthisman

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Reply # 385250 28-Sep-2010 00:09

Yeah what raytaylor said, if ya bb is off you have unlimited dialup

Northland

111 posts

Master Geek

Reply # 385270 28-Sep-2010 07:14

Aweome thank you's

SandE

4 posts

Wannabe Geek

Reply # 385396 28-Sep-2010 11:47

On a vaguely related note, from what you lot have said it sounds like you can use the dial up at the same time as your broadband?

I asked about this at slingshot and got the impression you simply couldn't, like if you log in on dial up it automagically logged your account out on BB...? I wanted to use it from the bach occasionally, mainly just to check on the home network so you'd kinda need both at the same time. The other use would be to dial in to a security setup at the bach (or set it to auto dial out).

I know, I know, I should just try it, but every time I think of it theres a wad of downloads going and I'd rather not rock the boat. Has anyone tried something like this setup?

Cheers.

Detruire

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Reply # 385477 28-Sep-2010 14:18

My understanding is that you can use it, but they'll charge you extra for it.

rm *

hellonearthisman

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Reply # 385509 28-Sep-2010 15:38

If you batch has it's own phoneline and tolls with Slingshot then it should have it's own unlimited dialup account, separate from your bb account.

You can't use the free dialup provided with your bb account at the same time as the bb connection, they will bill you for a dialup account if you do.

Northland

111 posts

Master Geek

Reply # 385528 28-Sep-2010 15:58

Oh no i hope I am not getting charged right now ive had to use dial since yesterday until i get a new broadband modem on friday!!

my broadband modem isnt plugged in its in the bin so definitely not connected to anything, i still can't help thinking i am getting charged even tho I have my homeline and tolls with them and have the free dial up thing

I tried to call earlier but was on hold for 50minutes and so gave up but i just really want to make sure i am not being charged and explain that i am not just using it because my usage is nearly all used but because my modem is buggered.!
:(

Detruire

1265 posts

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+1 received by user: 66

Reply # 385532 28-Sep-2010 16:02

They definitely shouldn't be charging you extra if you don't have DSL logged in at the same time.

My parents only have DSL with them (phone with Telecom) and have used the dialup a couple of times when the DSL went down. They weren't charged, as I believe this is what the dialup is intended for.

rm *

Northland

111 posts

Master Geek

Reply # 385680 28-Sep-2010 22:56

Thanks for the info!

Northland

111 posts

Master Geek

Reply # 386112 29-Sep-2010 23:30

Just to add onto this i also didnt realise until now that usage on your broadband plan goes up while still using DIAL UP lol wth! oh well its not so much being as dial up is mega slow compared to broadband but crikey its also part of bb plan usage too? even with tolls and homeline with them ahhhhhhhh.>>>!!!

so they can't really accuse ppl of using their free dial up service if bb plan usage is nearly all used it because it still gets counted ~~what a joke