Need help with address to ping

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Need help with address to ping

gnfb

2609 posts

Uber Geek

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#71550 12-Nov-2010 10:31

Ok so I have a little understanding I have downloaded a program called Pinglog to record my connectivity issues with slingshot i need to put in an address to ping which address should I put in

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ScottStevensNZ

245 posts

Master Geek

#403789 12-Nov-2010 10:40

Guessing here but
1. Ping the router to see what the latency on your internal network is
2. Ping the slingshot host to see what the latency is between you and them - primary dns is 202.180.64.10
3. Ping google to see what the latency is to there

Would also do it at different times of the day and hopefully the app you are using will provide some sort of traceroute functionality

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gnfb

2609 posts

Uber Geek

ID Verified

#403792 12-Nov-2010 10:42

202.180.64.10 Is the address to ping though?

Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

I have two shops online allshop.nz patchpinflag.nz
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gnfb

2609 posts

Uber Geek

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#403793 12-Nov-2010 10:44

I should explain its not the latency its the fact that it cuts out all the time

Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

I have two shops online allshop.nz patchpinflag.nz
Email Me

ScottStevensNZ

245 posts

Master Geek

#403800 12-Nov-2010 10:58

Are you getting dropped connections from slingshot quite often?

I did a quick look on the online help for ss and the IP is for their primary DNS server so its a good candidate to hit first and baseline what your connection is like using ping (guessing)

also, try doing a tracert from the windows command line: tracert -d 202.180.64.10
It will tell you the number of hops it takes for the request to get to the destination, which is the slingshot dns - for me I get:

2    11 ms    11 ms    11 ms 125.237.64.1 << xtra
3     *        *        *     Request timed out.
4    21 ms    20 ms    20 ms 202.50.238.49 << global gateway interface/telecom
5    20 ms    20 ms    20 ms 210.55.202.52
6    21 ms    21 ms    21 ms 203.98.18.65
7    22 ms    21 ms    21 ms 203.167.253.30
8    21 ms    21 ms    21 ms 202.180.83.133
9    21 ms    21 ms    21 ms 202.180.64.10 << Callplus server - primary dns

your traceroute will look different to this

the delays start hitting when I get to telecom - 202.50.238.49 (http://tools.whois.net/whoisbyip/ will give you the server information).