2degrees consume iphone app and monthly plan?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees consume iphone app and monthly plan?

reven

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#71945 19-Nov-2010 11:11

can anyone get the consume iphone app to work with the monthly 2degrees plans?

i just signed up to the $29 one and now im getting the error "Last update failed".

i have "2degrees (Prepaid)" select as my account type, thats the only 2d option.

cheers

2degreesCare

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2degrees

#406741 19-Nov-2010 14:02

reven: can anyone get the consume iphone app to work with the monthly 2degrees plans?

i just signed up to the $29 one and now im getting the error "Last update failed".

i have "2degrees (Prepaid)" select as my account type, thats the only 2d option.

cheers

Hi

Can you access Your 2degrees without the app?

Cheers
^POB

reven

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#406747 19-Nov-2010 14:19

yeah everything works in the browser, phone works fine etc.

just doesnt work in the app.

i changed my phone number as well this morning, new credentials (checked about 10 times) in the app, but wont update.

2degreesCare

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#406764 19-Nov-2010 15:04

Hi,

You are able to send through to the makers of Consume your usage data from the failed sessions.

Check out the below website and they may be able to patch the app/make a recipe to get around this.

http://bjango.com/help/consume/sendingusage/

Cheers
^MD

reven

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#406766 19-Nov-2010 15:21

cheers, didnt know i could tap that to get the menu. sending the data (after i have a quick look at it for personal info)

reven

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#406802 19-Nov-2010 16:31

it successfully signed in, but could seem to get the data from the html, so parser didnt want to work for some reason.

on a side note, i just signed up to the monthly plan today, barely used my phone and here is my current usage

Your spend since last bill 0.00 $NZ
NZ minutes(13.53 mins will expire on 26 November 2010) 13.53 mins
Bonus minutes(22.56 mins will expire on 26 November 2010) 22.56 mins
Texts(206 msgs will expire on 26 November 2010) 206 msgs
National Data(10.95 MB will expire on 26 November 2010) 10.95 MB

why do i only have 10.95 mb of data, 13.53 mins etc, and why do they expire on the 26th? i signed up today so my bills would be close to the 15th (i get paid monthly on the 15th)

n4

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#406827 19-Nov-2010 17:08

Looks like your bill date is the 26th. Presumably your allocations have been pro-rated to cover you until then.

Samsung Note20 Ultra, on 2degrees

reven

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#406926 19-Nov-2010 21:22

yeah thats annoying, want to change it to just after the 15th, pay day and all.

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webup

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#410473 28-Nov-2010 20:59

Consume has been updated now for 2degrees to correctly read Pay Monthly.