Currently with vodafone on account, but I'm switching to 2degrees pay monthly with phone number port.
Bought a prepay sim today at the shopping mall.
Inserted sim and rang 200 to activate the sim
Didn't complete the answerphone setup because I want to port my number (as per 2 degrees instructions)
Logged into the 2 degrees website
Almost completed registration, but the website gives me the error
"Not a valid status of subscriber to process contact details"
The error appeared when I was up to the final signup questions,
the website suddenly jumped back to Step 2 and gave me the error.
Now everytime I click next i get the "not a valid..." error.
Spent almost 1 hour with 2 degrees customer support, who unfortunately weren't very helpful. Initially they just suggested I use internet explorer instead of firefox, so I humoured them and tried that and got the same error everytime. I think they are providing support via some sort of flow chart that doesn't cover my situation. Unfortunately they told me they can't manually sign me up for prepay. Eventually they decided to issue a support ticket, but I'm wondering if one of the 2degrees reps can sort this out for me, as I don't think I can take another phone call to customer support!!!
