2degrees data charges

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees data charges

xor

75 posts

Master Geek
+1 received by user: 12

#73486 14-Dec-2010 18:00

Just got my login back for the 2degrees website and see that the website lists a strange charge once a month

Usage Type - Charge type - Mins/MB - Charged units - Amount
GPRS DAT 0.00 1 $0.01
GPRS DAT 0.00 1 $0.01

It's not exactly a significant amount but I'm just curious as to what this 0mb $0.01 monthly charge is since my phone can't use data/web browser (blackberry without certificates).

DonGould

3892 posts

Uber Geek
+1 received by user: 164

#417196 14-Dec-2010 18:42

2c per month * 12 = 24cents... 24 cents * 4m mobile phones...

This stuff isn't a new story, ppl have rounded cents off accounts in the past to collect a few extra penny's to spend at the pub.

I recall being told not to worry about a software bug in that caused $7 to be charged to accounts unless the customer rang up to complain. (I didn't worry about it.... I just quietly fixed it as it was causing a breach of dd rules in .nz).

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2degreesCare

1537 posts

Uber Geek
+1 received by user: 274

Trusted

2degrees

#417467 15-Dec-2010 09:32

Hi there Xor,

The Blackberry may be regularly polling online or some background process may be using the gprs connection which doesn't need to be explicitly given permission to use the GPRS connection in a Service book.

That aside though, we have the facility to disable the GPRS connection from this end. If you would like to PM me your details and I can have this organised. You can at a later stage request to have this re-enabled again IE purchase of a new phone.

Cheers

^MD

SteveON

1916 posts

Uber Geek
+1 received by user: 105

#417469 15-Dec-2010 09:35

all that for 2c?

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#417480 15-Dec-2010 09:54

Go into the menu of the Blackberry " Options " under networks and you should be able to turn off mobile data. The Blackberry is a always online handset and the device does not use certs but " service books "

Might be under " Advanced options "

John

bazzer

3438 posts

Uber Geek
+1 received by user: 267

Trusted

#417488 15-Dec-2010 10:06

SteveON: all that for 2c?

Way to miss the point, SteveON. "All" what? xor made a post about something and 2DegreesCare is sorting it, all good.

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#417497 15-Dec-2010 10:12

bazzer:
SteveON: all that for 2c?

Way to miss the point, SteveON. "All" what? xor made a post about something and 2DegreesCare is sorting it, all good.

The end user can turn off data on the handset so 2D need to do nothing

John

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xor

75 posts

Master Geek
+1 received by user: 12

#417658 15-Dec-2010 14:49

johnr: Go into the menu of the Blackberry " Options " under networks and you should be able to turn off mobile data. The Blackberry is a always online handset and the device does not use certs but " service books "

Might be under " Advanced options "

John

I meant service books. Only thing I can select under Networks is funnily enough, a Network. Everything under Advanced options is either empty or already set to deny.

SteveON

1916 posts

Uber Geek
+1 received by user: 105

#417705 15-Dec-2010 15:39

johnr:
bazzer:
SteveON: all that for 2c?

Way to miss the point, SteveON. "All" what? xor made a post about something and 2DegreesCare is sorting it, all good.

The end user can turn off data on the handset so 2D need to do nothing

John

+1 - It just annoys me how service providers have to pickup the slack...

DonGould

3892 posts

Uber Geek
+1 received by user: 164

#417736 15-Dec-2010 16:19

SteveON: +1 - It just annoys me how service providers have to pickup the slack...

+1, why should a service provider have to provide any service when there's plenty of good public forums where people just be spoon fed.

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

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n4

959 posts

Ultimate Geek
+1 received by user: 74

#417752 15-Dec-2010 16:51

DonGould:
SteveON: +1 - It just annoys me how service providers have to pickup the slack...

+1, why should a service provider have to provide any service when there's plenty of good public forums where people just be spoon fed.

...or as in this case, NOT provide a service that the customer (handset) is asking for... :-)

Samsung Note20 Ultra, on 2degrees