Orcon Colocation - All info Welcome!

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Zeon

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#74748 6-Jan-2011 17:49

Hey guys,
I'm just in the process of making a decision about go forward with colocation. Currently we have 1u with ICONZ but this will be expanding to 3u ASAP and 8u next month probably topping off around 12-15u in May as we move servers from our office to the Datacenter. This is my current Pro/Con list.

Pros:

Much cheaper than ICONZ (who are $130/month per RU while Orcon is like $50/month)

Same supplier as our office internet so possibly less likely to lose connectivity

Increased business with same supplier gives us more "buyer power"

Pool international bandwidth (which will save around $300/month)

Our account manager at Orcon is HEAPS better than the guy at ICONZ

Cons:

Bad reviews about Orcon colo (especially from Magu) with problems in getting access and status updates during downtime

Further away (we are in Penrose and they are on the Shore while ICONZ is in CBD)

Seem to have to pay for access unless you have a full cabinet while ICONZ is free

They had a major power outage, never had issues with ICONZ

Don't seem to peer at APE/WIX with IPv6

So yea, there are a variety of factors that will help us decide. Input from current/past/future customers or anyone who has considered them is appreciated :)

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Sounddude

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#424763 6-Jan-2011 19:30

If you plan to go up to 15 RU like you said, recommend going with a half rack or 1/3 rack. These products allow unattended access, so you will be able to access the DC without the need for Orcon staff to escort

Also, We do peer with APE with IPV6. Haven't got around to setting up ipv6 on Wix yet.

nate

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#424856 7-Jan-2011 01:11

One more positive - Sounddude (Orcon) has replied while we wait for ICONZ to make an appearance

(I wouldn't hold your breath if I were you)

xpd

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#424889 7-Jan-2011 08:56

nate: One more positive - Sounddude (Orcon) has replied while we wait for ICONZ to make an appearance

(I wouldn't hold your breath if I were you)

Now now Nate ;)

I know of at least one ICONZ staffer on here semi-regularly, co-location/sales isnt his dept but Im sure he wouldve alerted someone ;)

XPD / Gavin

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Chippo

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#424894 7-Jan-2011 09:12

nate: One more positive - Sounddude (Orcon) has replied while we wait for ICONZ to make an appearance)

There're at least 2 of us that lurk and comment where required. Just didn't seem to be any technical issues here to address. ICONZ aren't the cheapest hosting provider for good reason. You'll also find that you get free national with us and that you connect at 100mb. It's been a while since I've looked at what the others are doing but I know that both of those used to have costs associated almost everywhere.

I'm a technical guy and can't really represent ICONZ, especially not commercially, but if you're having problems with your account manger, request a new one. Each have their area of expertise and one may suit your needs better than another.

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nate

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#424920 7-Jan-2011 10:30

Chippo:There're at least 2 of us that lurk and comment where required. Just didn't seem to be any technical issues here to address.

My past experiences with ICONZ have not been the best, hence my sarcastic reply. Good work proving me wrong

freitasm

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#424925 7-Jan-2011 10:50

I have no idea of Orcon's colocation, but having had Geekzone hosted on ICONZ premises for years I have nothing to complain about - always got great service with good technical expertise there.

The one time our 1U server hit a problem we had a virtual machine created by ICONZ in case our recovery didn't work. We did not use the VM after the recovery was complete, but the option was there if we needed.

Also we had early access to their IPv6 infrastructure.

We moved out of ICONZ September 2010 for commercial reasons, nothing related to their technical side. We stayed with them for almost eight years (started with a shared host account on SiliconBlue which was then bought by ICONZ, and moved to a colocation plan once Geekzone was too large to share servers).

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Zeon

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#424950 7-Jan-2011 12:26

Hey guys,
Thanks for the responses. Yup ICONZ has been great but still quite expensive (by almost $500-$600 a month I think). I heard today from another of Orcon's customers that they are planning to build a datacenter south of the bridge within 12 months. Anyone heard of this?

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freitasm

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#424959 7-Jan-2011 13:17

We host with Datacom in their Albany DC. Can't complain about the service and connection quality either.

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nate

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#424975 7-Jan-2011 14:52

freitasm: We host with Datacom in their Albany DC. Can't complain about the service and connection quality either.

I bet this freitasm guy works for Datacom and is astroturfing here.

/me waits for some clueless user to not click that this is a joke.

insane

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#425084 8-Jan-2011 02:10

Zeon: Hey guys,
Thanks for the responses. Yup ICONZ has been great but still quite expensive (by almost $500-$600 a month I think). I heard today from another of Orcon's customers that they are planning to build a datacenter south of the bridge within 12 months. Anyone heard of this?

I wouldn't be too surprised, I heard from somewhere that they were at some stage toying with the idea of a Christchurch DC before some other provider which shall not be named got it first.

DC's popping up all over the place these days, think IBM has one in the works too.

Ragnor

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#425090 8-Jan-2011 02:36

freitasm: We host with Datacom in their Albany DC. Can't complain about the service and connection quality either.

Should have knocked on wood when you said that, didn't datacom's DC fall off the internet for a bit there earlier.

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freitasm

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#425112 8-Jan-2011 08:55

insane:
Zeon: DC's popping up all over the place these days, think IBM has one in the works too.

The IBM Highbrook datacentre was announced in December 2009, opening in 2011, and I've posted a video walkthrough of the new datacenter.

Ragnor:
freitasm: We host with Datacom in their Albany DC. Can't complain about the service and connection quality either.

Should have knocked on wood when you said that, didn't datacom's DC fall off the internet for a bit there earlier.

The Datacom datacentre lost connectivity from 10:20pm through 1:17am... Probably I jinxed it with my post here...

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Sounddude

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#425540 9-Jan-2011 20:45

Cons:

They had a major power outage, never had issues with ICONZ

I should also comment on this. There was a power issue a few months ago, but Orcon never lost power to the entire site, we just lost power to one of the four distribution boards in the DC.

Customers who were off another distribution board or had redundant power were fine.

Zeon

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#428845 19-Jan-2011 14:52

Went there yesterday and have decided to go with them. Attached are some photos including a number of cabinets who have dual power feeds from separate distribution boards. It's $1700~ to install a second power feed so maybe we will do that later.

edit: they asked for them to be removed.

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