Orcon Off the Air

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon Off the Air

johnmo

113 posts

Master Geek

#75136 13-Jan-2011 11:53

Can not log onto website for any accounts

0800 number Answer phone says they have left building.

Been like this for over two hours.

Twitter says "Our call centre phones are down at present. We are working on the issue and will advise when they are up. Sorry for the inconvenience. "

xpd

Geek @ Coastguard NZ
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#426831 13-Jan-2011 12:55

Youve answered your own question.

Twitter says "Our call centre phones are down at present. We are working on the issue and will advise when they are up. Sorry for the inconvenience. "

They are having some internal system issues going by whats being thrown around Twitter.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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xpd

Geek @ Coastguard NZ
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#426846 13-Jan-2011 13:32

From @Orcon :

Our call centre phones are back up and running. Sorry for the inconvenience. ^QR

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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johnr

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#426851 13-Jan-2011 13:56

I love it when they answer their own question

snnet

1410 posts

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#427365 15-Jan-2011 10:55

johnr: I love it when they answer their own question

That's interesting- I didn't even see a question, just someone making a statement?

johnmo

113 posts

Master Geek

#427374 15-Jan-2011 11:34

Thanks ssnet.

I was just putting up something on Geekzone about an outage of customer service that Orcon was having so others who go to to Geekzone to see what was happening.

I personally find it quite useful when others do the same. As you say no question was asked!!

Geekzone is a valuable resource and i would hope that comments made are always considered so as to not put users off trying to assist others!

I have been a satisfied Orcon ADSL customer for many years and this was the first time i have ever found their phone and website (client area) down at the same time and not just for 10 mins.

Things happen and if others can help then i say good.