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subzero

5 posts

Wannabe Geek


#75413 18-Jan-2011 03:00
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Dear Slingshot,

I know it feels like we are drifting apart but I'm afraid we can't go on like this anymore. I try to call you but you just put me on hold, sometimes for hours, I know we have been having problems I've told you this when you finally answer the phone, you promise to "address these issues" and call me back but you never do. In the mean time I'm here alone trying to build a time machine so I can go back to 1996 and buy a dialup modem. You promised me broadband by Christmas, but Christmas has come and gone and I'm still waiting for your call to tell me everything is going to be allright but it never comes.

I go to the libarary now to check my email.........maybe there will be something from you today but no so I sit at home....alone again just me and my Linksys WAG-200-G modem with it's red light reminding me I have no !@#$!%! broadband.

I'm sorry I don't mean to get angry I just wish it could be like it used to be before we met, I had broadband then and the light on my Linksys Wag 200-G modem was green but I was fooled by your "it's a better place" line.....I know I may have been drinking but the way you talked well....(sniff)...it really did sound like a better place, I just wish I knew then what I know now.

But it's not better Slingshot it's really not I just want to to tell me everything is going to be ok, I tried calling you today but you cut me off so I have faced the reality that we can't be togeather....I'll even give you your $199 early terminatation just so we can go our own ways.

PS, I've met someone else and they have promised me broadband by easter and yes your butt did look big in those jeans!

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crispybbq
50 posts

Geek


  #428293 18-Jan-2011 05:17
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+1 for the amusing method of delivery. ^_^



NZtechfreak
4649 posts

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  #428305 18-Jan-2011 07:53
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I left Slingshot in the last week too... Went from 40K/s to 1200K/s, fair to say I'm happier now...




Twitter: @nztechfreak
Blogs: HeadphoNZ.org


Dratsab
3946 posts

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  #428320 18-Jan-2011 09:24
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Ha ha, I like it!

On a more serious note: if there's been no service there'll also be no early termination fee. If you had signed a contract with them, it sounds like they broke it a long time ago.



nate
6473 posts

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#428327 18-Jan-2011 09:41
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Great post!

amford
92 posts

Master Geek


  #428628 18-Jan-2011 22:04
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NZtechfreak: I left Slingshot in the last week too... Went from 40K/s to 1200K/s, fair to say I'm happier now...




1200K/s with who?
 

PassiveFever81
367 posts

Ultimate Geek


  #428674 19-Jan-2011 07:45
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We had Slingshot broadband about 3 years ago, we were lucky to get 100kB/s moved to telecom shot up to 830kB/s.




 

NZCrusader
646 posts

Ultimate Geek


  #429407 21-Jan-2011 00:22
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subzero: Dear Slingshot,

I know it feels like we are drifting apart but I'm afraid we can't go on like this anymore. I try to call you but you just put me on hold, sometimes for hours, I know we have been having problems I've told you this when you finally answer the phone, you promise to "address these issues" and call me back but you never do. In the mean time I'm here alone trying to build a time machine so I can go back to 1996 and buy a dialup modem. You promised me broadband by Christmas, but Christmas has come and gone and I'm still waiting for your call to tell me everything is going to be allright but it never comes.

I go to the libarary now to check my email.........maybe there will be something from you today but no so I sit at home....alone again just me and my Linksys WAG-200-G modem with it's red light reminding me I have no !@#$!%! broadband.

I'm sorry I don't mean to get angry I just wish it could be like it used to be before we met, I had broadband then and the light on my Linksys Wag 200-G modem was green but I was fooled by your "it's a better place" line.....I know I may have been drinking but the way you talked well....(sniff)...it really did sound like a better place, I just wish I knew then what I know now.

But it's not better Slingshot it's really not I just want to to tell me everything is going to be ok, I tried calling you today but you cut me off so I have faced the reality that we can't be togeather....I'll even give you your $199 early terminatation just so we can go our own ways.

PS, I've met someone else and they have promised me broadband by easter and yes your butt did look big in those jeans!





Can give you the solution in a jippie.


WAG200G modems have firmware faults & linksys have long since abandoned trying updated firmware fixes. The model itself if a lemon.

I went through two of these myself. Having returned the first one after experiencing the red light all the time on Telecom. The second one did the same.

Bought a WAG160N and the problem went away.



***There are also countless posts & went through on many forums about that particular model.***  Google if you dont believe me.
DSE & other shops stocking them, dropped the price to below 1/2 what they had been selling them for in 08 or 09 from memory to get rid of them.




From memory the cause of the red light, a fault in the firmware causes the router to drop the connection, even if it is able to sync to the cabinet / exchange. A further fault prevents the router from establishing another connection & it just keeps retrying over & over. Hence the red light.







Temp fixes:
Set MTU to 1400. It may help.
Set redial period to 40sec. It may help.
Update firmware to 1.01.09 or later if they have brought out any. * I found it *reduced* the red light dcs



Perm fix:
Get a different router. ( consult forum members or look up other threads to find a good reccomendation.






EDIT:  You might want to appoligize to slingshot too  ;)




NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

 
 
 

Trade NZ and US shares and funds with Sharesies (affiliate link).
subzero

5 posts

Wannabe Geek


  #429409 21-Jan-2011 00:33
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Thanks for mesage and advice but the problem is not the modem it;s the fact Slingshot has not provisioned the broadband, lost the order, re-submitted the order with the wrong address, re-submitted the order with the wrong phone number blah blah blah. I have connected with another isp but yet Slingshot tries to bill me for services they never provided me with....Slingshot is a total waste of time and from what I've been reading if you do ever manage to get connected their servive sucks.

faceleg
10 posts

Wannabe Geek
Inactive user


  #430572 24-Jan-2011 13:47
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subzero: Thanks for mesage and advice but the problem is not the modem it;s the fact Slingshot has not provisioned the broadband, lost the order, re-submitted the order with the wrong address, re-submitted the order with the wrong phone number blah blah blah. I have connected with another isp but yet Slingshot tries to bill me for services they never provided me with....Slingshot is a total waste of time and from what I've been reading if you do ever manage to get connected their servive sucks.


Yep - I've had a very similar experience! It was awful, but I don't want to pay the disconnection fee :(


mauglee
1 post

Wannabe Geek


  #432210 28-Jan-2011 14:12
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I agree with you: if there's been no service there'll also be no early termination fee!
I guess that's how they get their money from - very smart! Keep milking people like me yeah $199 doesn't sound much for you but it is a lot of money to me.

etl

etl
20 posts

Geek


  #432219 28-Jan-2011 14:29
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excellent post, when ever anyone asks me about slingshot, i always tell them to steer clear. Their speeds are not up to scratch, and their service is..... yep.

Love your letter and wit to boot.
Good luck with better service and internet speeds (or internet at all for your situation)

PassiveFever81
367 posts

Ultimate Geek


  #432221 28-Jan-2011 14:31
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etl: excellent post, when ever anyone asks me about slingshot, i always tell them to steer clear. Their speeds are not up to scratch, and their service is..... yep.

Love your letter and wit to boot.
Good luck with better service and internet speeds (or internet at all for your situation)


I was at work yesterday and we have a 16mbit DN Sync speed,  I ran speedtests and was just scraping 7mbits, and when downloading any files, even itunes from apple, which on my home vodafone conection maxes it out, yet on Slingshot it was struggling to hit 200kBps.  Thats pathetic!




 

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