Problems getting txts from telecom number on 2degrees

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Problems getting txts from telecom number on 2degrees

jbard

1377 posts

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+1 received by user: 17

#75440 18-Jan-2011 10:24

So i have been with 2degrees for a couple of months now and i am loving it - far better than Telecom.

But over the last 5 or so days texts from Telecom number have been coming in 1-2 hours after they have been sent. Haven't been able to test with vodafone numbers as of yet.

This doesn't happen all the time i txt but i have so far had 6 texts all from different numbers that have got to my phone 1-2 hours after the text was sent.

I have times and numbers the text was sent from if its helpful.

Cheers

SaltyNZ

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#428347 18-Jan-2011 10:26

Have you spoken to customer care about it?

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

jbard

1377 posts

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+1 received by user: 17

#428348 18-Jan-2011 10:28

SaltyNZ: Have you spoken to customer care about it?

No i haven't but i will give them a call when i finish work :)

SaltyNZ

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#428351 18-Jan-2011 10:31

jbard:
SaltyNZ: Have you spoken to customer care about it?

No i haven't but i will give them a call when i finish work :)

Great, have a go at that first. If you don't get satisfaction within a few days PM me. I can check the time that the message was received from Telecom against the time it was delivered to your handset.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

jbard

1377 posts

Uber Geek
+1 received by user: 17

#428352 18-Jan-2011 10:33

SaltyNZ:
jbard:
SaltyNZ: Have you spoken to customer care about it?

No i haven't but i will give them a call when i finish work :)

Great, have a go at that first. If you don't get satisfaction within a few days PM me. I can check the time that the message was received from Telecom against the time it was delivered to your handset.

Cheers thank you very much :)