LG Optimus update problems

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › LG Optimus update problems

wallop

367 posts

Ultimate Geek

#77229 12-Feb-2011 15:32

Hi

I signed up with 2 degrees last night and got the LG Optimus P500 phone. Loaded up the LG software on my PC and it said there was a update for my phone. Set about installing the update and it screwed the phone. Phoned LG and they said return the phone to the retailer and get a replacement. So took the phone back to Dick Smith and got a replacement.

So have many people had problems updating this phone? Are there less problems updating over air rather then via the pc? Does the over air update count as part of your data allowance?

Thanks

wallop

wanghou168

453 posts

Ultimate Geek

#438668 12-Feb-2011 19:38

I just used the usb connection to update my p500 to software version V10B_00

MOBILE: Huawei P30
OTHER: Thinkpad E14 + Asus Vivobook + Intel NUC5i3 + A family of Raspberry Pi x 9 + Amazon Echo

wallop

367 posts

Ultimate Geek

#438689 12-Feb-2011 21:10

Thanks for the reply, think I will try updating via wi-fi tomorrow. The replacement phone seems to be a better than the original so it might have been a fault with the original.

Rocky80

47 posts

Geek

#438694 12-Feb-2011 21:29

Update worked fine for me over Wi-Fi. Lg pc suite is a pain in the arse to use though so be warned

wanghou168

453 posts

Ultimate Geek

#438699 12-Feb-2011 21:33

ooooooo can you update over wifi???
How do you do that?
Swear that I will never update the phone software again with that pc software
Very close to turn the phone into a brick

MOBILE: Huawei P30
OTHER: Thinkpad E14 + Asus Vivobook + Intel NUC5i3 + A family of Raspberry Pi x 9 + Amazon Echo

dafman

3925 posts

Uber Geek

Trusted

#438803 13-Feb-2011 11:11

wanghou168: I just used the usb connection to update my p500 to software version V10B_00

I set my phone up for update, but pulled the pin when it said the update would erase all user data, settings and apps. It has taken me ages to get the phone to its current happy state, don't want to have to start again. Am I understanding correctly re data erase?

Also, any noticeable changes to phone/interface post update?

thanks in advance

leonlmf

52 posts

Master Geek

#441917 21-Feb-2011 13:17

yay I brick my p500. took it to dse the sales did couple tests confirm the phone is death. and log the case and give me a docket. with this you can check the state of you phone on dse support websit. after a week they give me a call and pick up a replacement. It got all the stickers on the phone so look like new to me.

ps I only sent my phone + battery to dse. when I pick up the new replacement got a sd card attached. so I said nothing pick up my replacement, the new battery still in packaging and a 2g sd card as gift for my mess up.

wallop

367 posts

Ultimate Geek

#441970 21-Feb-2011 15:54

Tried to do the update on my replacement phone today. It killed it, would'nt even power on. Took it back to DSE and they replaced it on the spot. I won't be trying to update this one.