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Zapper

28 posts

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#77384 15-Feb-2011 21:44
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I am trying to use a new Billion 7800N router with my Orcon Pro Max connection.
Have used a Billion 7500G for some year and it has been excellent. Copying the settings directly across from the 7500 but am having difficulty connecting. I first addressed the problem at Whirlpool over in Oz as I didn't know about geekzone. Can anyone help please?


My Original Post on Whirlpool.net.au and the subsequent replies:

I am in the market for a new router. Have used a Billion 7500G with Orcon for a number of years and it is dying by degrees. I would like to replace it with a Billion 7800N [url]https://www.pcrange.com.au/cart/viewProd.php/Billion_BiPAC_7800N/BIPAC7800N[/url] but it is not available here in NZ. The reason Billion products aren't marketed here is apparently the cost of having them certified for comaptability by the NZ authorities (whoever they may be)

I rang ORCON tech support to ask what they recommend and I am afraid the lack of help from a pretty uninformed 'helpdesk' chappie was quite disappointing. Where are you Karl v V?! Orcon was better then!

Anyhow, what router would folks recommend pls?

Zap

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posted 2011-Feb-4, 2:28 pm
User #214702 • 407 posts
cyril7
NZ
Forum Regular
:( :| :) :D


Hi, Orcon use Nokia/Siemens DSLAMs on their ULL connections (Purple Network), and outside of that your on Telecom Wholesale connections that are Alcatel ISAMs, so Broadcom and Ikanos chipsets which also work best with Broadcom.

The authority that ticks off compliance is Telecom Telepermit. I would not loose sleep over using the Billion here should you bring one over from Oz, outside of that I recommend TP-Links (which are all Broadcom/Atheros based), check out the very bottom of the following link

http://www.ascent.co.nz/Category.aspx?majorcatID=6

Cyril

http://whrl.pl/RcDxGx
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posted 2011-Feb-4, 2:54 pm
User #20367 • 26 posts
speedy
Forum Regular
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O.P.

Gidday Cyril,

Thanks for a timely reply. It os problematic getting teh 7800N here as they sell faster than hotcakes. At AUD170 (as cheap as I could find) then add freight etc it is getting a little dear but I really am after a quality router with the 7800Ns' features. Will do some reading on TP Link.

Chhers,

Zap

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posted 2011-Feb-4, 3:00 pm
User #215302 9 posts
RagnorZ
Forum Regular
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this post was edited

TP-Link TD-W8960N ADSL2+, <$100 from here (about $25 cheaper than Ascent)
http://www.computerlounge.co.nz/components/componentview.asp?partid=12370

It's a good solid budget all in one unit, comparable to the Billion's imo.

One con, some of the earlier firmware had a few bugs so when you get one make sure you update to the latest firmware version.


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posted 2011-Feb-7, 11:18 am
edited 2011-Feb-7, 11:25 am
User #5097 7999 posts
port
Whirlpool Forums Addict
:( :| :) :D


cyril7 writes...

TP-Links (which are all Broadcom/Atheros based)

There are exceptions, e.g. TP-Link TD-W8901G, which is based on TrendChip*. Useful if you're closer to the exchange, for example, or on a port that doesn't play nice with Broadcom chipsets.

* At least in Oz…

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posted 2011-Feb-8, 3:23 am
User #20367 • 26 posts
speedy
Forum Regular
:( :| :) :D

O.P.

Have the router (BiPAC 7800N) at last and attempted to swap it out with the old 7500G. Directly set the new router to the same settings as the old but having difficulty connecting.

The 7800N has a number of new features that I am not tech savvy enough to know what they should be set to.

My settings are listed below:
PPPoA 0/100
LLC Encapsulation
CHAP
IP Addy 0.0.0.0
MTU 1500

(username and pw are as of old – not that silly I hope :D )

All as the 7500G has been running well on for years.

Have also set the DNS Servers to the usual 60.234.1.1 etc but that shouldn't matter. Incidentally a check of Steve Gibsons (grc.com) excellent DNS Benchmarking tool is worth a look)

My plan is ORCON Pro Max/Max Broadband Line Speed

A telephone call to ORCON CS yielded 'we don't support Billion'. I'm afraid that the HD folks are simply reading from a screen and if it ain't there in front of them they have no idea at all. It's not their fault. This problem is of course one generated by the modern business models in use whereby the CS staff are little more than a telephone answering service with lkittle or no technical background, let alone qualifications. Comapnies just aren't prepared to pa for qualified expertise as the bulk of their income can be satisfied with a 'low cost' model of service. In years gone by the folks in tech Support at Orcon were great and actually understood the tech side of ISPs. It is why I have bneen loyal for so long and have strongly endorsed them to all and sundry. I am afraid that is changing.

Anyhow, RANT MODE = OFF

What I'd like to do is use the new router and if anyone can help it'd be much appreciated.

Tks,
Speedy


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posted Today at 4:34 pm
User #214702 • 407 posts
cyril7
NZ
Forum Regular
:( :| :) :D


Hi Speedy, I think your main issue is LLC, you must use VC/Mux, and just to clarify only PPPoA (dont use PPPoE it wont work) and VPI=0, VCI=100.

Cheers
Cyril


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posted Today at 4:39 pm
User #20367 • 26 posts
speedy
Forum Regular
:( :| :) :D

O.P.

Hi Cyril,
Many thanks, did as you suggest but still no joy. After clicking CONNECT in the STATUS/WAN field it says connecting then says DOWN. It does show the ADSL line as being available with SNR up and down etc so I am pretty sure it is finger trouble on my part.

Will keep trying, any other ideas pls?

Ta,
Speedy

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Ragnor
8035 posts

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  #440172 16-Feb-2011 10:59
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Can you post a screenshot of the setup page in the admin ui (just blank out our username if need be)?

Anyway you might want to double check the settings too.

For an Orcon (non purple network) plan that is delivered over Telecom wholesale equipment these should be:

VPI: 0
VCI: 100
Auth: PPP using PAP
Type: PPPoA
Encapsulation: VC-MUX
Service: UBR (Unspecified Bit Rate)
DSL Mode: Automatic
WAN IP: Dynamic (Automatically Assigned)
DNS: Automatically assigned



Zapper

28 posts

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  #440184 16-Feb-2011 11:14
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Will take screenies and post in afew minutes.

Ta,

Zap

 
 
 
 


Zapper

28 posts

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  #440273 16-Feb-2011 14:36
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Hi Cyril over at Whirlppol.net.au,

Well Done!  -  problem solved. the old router was happy with CHAP, the new one will not connect unless it is set to PAP.

Thanks heaps!

Zap

Sounddude
I fix stuff!
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  #440385 16-Feb-2011 18:44
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We have never supported CHAP on the Orcon network, so perhaps it fell back to PAP when CHAP got rejected, but this new one didn't

Glad you found the issue.

Ragnor
8035 posts

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  #440664 17-Feb-2011 12:40
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I love happy endings Tongue out

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