Anyone on Orcon not receiving email?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Anyone on Orcon not receiving email?

old3eyes

9119 posts

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#77688 20-Feb-2011 19:39

For the past 2 hours no one here has been able to receive emails, send is OK. Outlook and Eudora just time out on the receive. Put in a Telecom T-stick and it receives fine.

Called Orcon, CSR said that there are no problems. This happens on but mine and my wife's emails both using different Orcon accounts but on the same ADSL circuit. Tried changing the receive from mail.orcon.net.nz to pop3.orcon.net.nz but still the same.

Well wait until morning and retest. If not going will log a fault again..

Regards,

Old3eyes

daftjon

15 posts

Geek

#441727 20-Feb-2011 19:47

I am having the same issue

freitasm

BDFL - Memuneh
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Geekzone

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#441728 20-Feb-2011 19:48

Please submit here http://www.geekzone.co.nz/fault.asp (everyone with the problem).

We should all use this tool to submit faults. This is the only way we can gather enough information to show ISPs where problems are happening.

old3eyes

9119 posts

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#441737 20-Feb-2011 20:32

Looks like it's come rite @ 8.29. Just got the reply from my post..

Have logged it as requested above..

Regards,

Old3eyes

old3eyes

9119 posts

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#441741 20-Feb-2011 21:00

Spoke too soon. 8.57PM and it's dead again..

Regards,

Old3eyes

quickymart

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#441775 20-Feb-2011 22:54

Same thing for me, but webmail works fine. Tried changing to mail.orcon, no joy either.

I would report it in that form Mauricio, but I connect through Xtra :)

quentinreade

351 posts

Ultimate Geek

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2degrees

#441864 21-Feb-2011 11:30

Hi all,
We had a four hour outage yesterday.
It was resolved at 9.39pm, so you should be OK now.
Thanks, and sorry about the outage, Quentin

Comms chap

2degrees

old3eyes

9119 posts

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#441934 21-Feb-2011 13:33

quentinreade: Hi all,
We had a four hour outage yesterday.
It was resolved at 9.39pm, so you should be OK now.

Thanks, and sorry about the outage, Quentin

Thanx Quentin.

You should tell your CSRs when there is an outage so they don't tell people that there is no known problems..

Regards,

Old3eyes

Equinox IT

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freitasm

BDFL - Memuneh
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Geekzone

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#441937 21-Feb-2011 13:45

old3eyes: You should tell your CSRs when there is an outage so they don't tell people that there is no known problems..

That's the main reason we created the ISP Faults page. It's quite common for CSRs not to know about other people reporting similar faults in same region or nationwide. The ISP Faults page is an early warning for users and should be used as such...