[Snap] Has Snap upped their D/C fee?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Has Snap upped their D/C fee?

Stan

929 posts

Ultimate Geek
+1 received by user: 183
Inactive user

#78113 27-Feb-2011 16:35

I was sure it only used to be $99? Now it says $150.

If so if I was to disconnect from them would what would i be charged?

[Moderator edit (MF): updated subject]

vexxxboy

4336 posts

Uber Geek
+1 received by user: 2072

#443904 27-Feb-2011 16:39

you should be charged what it was when you entered into a contract with Snap , if it was $99 thats what you should pay if you leave, im pretty sure if you asked Snap they would tell you the same thing.

Common sense is not as common as you think.

Stan

929 posts

Ultimate Geek
+1 received by user: 183
Inactive user

#443905 27-Feb-2011 16:50

I do not really want to contact them because of the environmental situation where they are.
I was looking at signing up one of our lines with another isp, hence why I asked on a forum.
The question still remains did they up it recently, because I can not remember what it was when I signed up.

alasta

6889 posts

Uber Geek
+1 received by user: 3363

Trusted

Subscriber

#443908 27-Feb-2011 16:55

When I disconnected my connection with them about a year ago it was definitely $99.

nate

6473 posts

Uber Geek
+1 received by user: 458

Retired Mod

Trusted

Lifetime subscriber

#443951 27-Feb-2011 21:34

Stan: If so if I was to disconnect from them would what would i be charged?

Call them and ask?

nigelj

856 posts

Ultimate Geek
+1 received by user: 125

#444091 28-Feb-2011 12:09

nate:
Stan: If so if I was to disconnect from them would what would i be charged?

Call them and ask?

I think OP/Stan's point was, as they are in Christchurch, they are likely rushed off their feet, tending to local issues.

As for disconnection fees, like others have said, it should go off the fee & term length that was in place when you signed up for services. Just double check before final disconnection.