Keeping same phone number when moving house?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Keeping same phone number when moving house?

timtim

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#79521 18-Mar-2011 13:24

My phone line and broadband are with slingshot .Im about to move to a new house within next two weeks and since i really like my current phone number therefore I want to keep it :) is this possible? I will be moving from Papatoetoe manukau 2025 to clover park manukau 2023.thanks

sbiddle

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#449601 18-Mar-2011 14:20

If you're staying on the same exchange then yes. If you're not then no, since Telecom's don't support moving numbers between exchanges.

If you can't keep your number and want it my suggestion is to port it away to another provider.

michaelt

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#449610 18-Mar-2011 14:32

If you want to stay with Slingshot, ask them to move the number to an italk VoIP line.

Then you can sign up for naked DSL at your new house.

Their $80 nDSL plan includes a free italk line.

I'm not sure if you'll be able to transfer that number to a physical phone line at your new address.

timtim

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#449611 18-Mar-2011 14:35

The number is originally from telecome I porter to slingshot few months ago so does it mean I can keep it? Thanks

johnr

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#449640 18-Mar-2011 15:14

Wireless home phone from Vodafone is good for this.

timtim

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#449647 18-Mar-2011 15:27

Johnr , sound good but I also need the Internet as well

Gigs

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#449654 18-Mar-2011 15:38

If you want to physically move the number, then you'll need to move within the same exchange area. EG if you want to keep it as your physical land line number.

If you don't mind wether it's physical or not, you could get SS to port the number to italk (heck or any voip provider could) after you move, then continue to use the number that way.

They should be able to check this for you to see if you'll be able to keep the same number or not. but make sure you check it with plenty fo time to move (eg 2-3 weeks.. not on the weekend of the move ;))

They should be able to give you some options on what you'll be able to do.

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johnr

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#449655 18-Mar-2011 15:40

timtim: Johnr , sound good but I also need the Internet as well

internet does not require a phone number these days

Go naked

timtim

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#449659 18-Mar-2011 15:49

Yes, checked it on the website it's has naked plan 30GB so if I sign up the wireless phone am I eligible for the discount $65 per month make it $65+25$ = 100$ per month? Or do I pay $95+ $25=$125 ?I will move to a new address on 1/04/2011 and my current bill cycle is on the 27th..please advice what should I do now. As soon as I can keep the same number in the new address and has around 30gb per month for total $100 I will be happy. Thanks

BronxNZ

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#449669 18-Mar-2011 16:14

I thought you could transfer your home phone number with you as long as you stayed within your local calling area. That was the impression I got from reading this article:

http://www.comcom.govt.nz/extension-of-number-portability-determination

I'm not sure what the boundaries of the local calling area are in Auckland with the new Super City, but i'm sure someone on here would be able to assist.

johnr

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#449676 18-Mar-2011 16:25

timtim: Yes, checked it on the website it's has naked plan 30GB so if I sign up the wireless phone am I eligible for the discount $65 per month make it $65+25$ = 100$ per month? Or do I pay $95+ $25=$125 ?I will move to a new address on 1/04/2011 and my current bill cycle is on the 27th..please advice what should I do now. As soon as I can keep the same number in the new address and has around 30gb per month for total $100 I will be happy. Thanks

I am sure you can have the discount to $65

johnr

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#449677 18-Mar-2011 16:27

BronxNZ: I thought you could transfer your home phone number with you as long as you stayed within your local calling area. That was the impression I got from reading this article:

http://www.comcom.govt.nz/extension-of-number-portability-determination

I'm not sure what the boundaries of the local calling area are in Auckland with the new Super City, but i'm sure someone on here would be able to assist.

The Telecom exchanges do not handle porting numbers between them

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sbiddle

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#449711 18-Mar-2011 17:35

BronxNZ: I thought you could transfer your home phone number with you as long as you stayed within your local calling area. That was the impression I got from reading this article:

http://www.comcom.govt.nz/extension-of-number-portability-determination

I'm not sure what the boundaries of the local calling area are in Auckland with the new Super City, but i'm sure someone on here would be able to assist.

Number portability has nothing to do with this - number portability is the ability to move numbers between providers, something all landline providers support.

In this case it becomes slightly complex - if the OP was now on Slingshot's ULL network then they can move to another Slingshot ULL area and keep their number. If they move back to Telecom and stay on the same exchange that the number was allocated on they can also keep that number. Moving numbers between NEAX exchanges however is not supported, and there is no legal requirement for Telecom to offer this.

scottr

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#449967 19-Mar-2011 23:20

It seems almost everthing's been covered here, but summed up it is;

1.) If you're on telecom's gear, unless you're on the same exchange you can't keep the number
2.) If you're on llu in auckland, you can keep your number IF you are moving to another auckland llu address
3.) If you're on telecom gear and you're moving TO an LLU address, the number can be ported before you move and provisioned at the new address. This though would be fiddly as it would be a bit of a manual process.
4.) Port the number to VOIP, provision naked dsl at the address. This is more geek-centric and requires a new device and some setup.

Call the helpdesk, they'll be able to determine whether or not the address you're moving to has LLU capability.

timtim

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#449969 20-Mar-2011 00:05

Thanks anyone.got every thing sorted out now.