I used to be an Orcon customer a couple years ago and was connected to their unbundled Takapuna exchange. I left and moved to Telecom due to the usual issues Orcon was experiencing at the time (poor peak & international speeds) and all of those issues disappeared and things have been good since.
I'm on a Total Home Broadband package, but with having a Netflix and Hulu subscription, as well as using Apple TV, 40GB isn't quite enough any more.
So if I change to the 80GB plan, with Telecom it will cost us $155 a month (includes $10 for the SmartPack).
We recently received Orcon's 'Best Deal Ever' mailer, and after personalising the plan on their website to get exactly the same as Telecom it would cost us $135 a month. Or for $165 a month I could get 130GB each month.
I called Orcon and two CSRs (I called twice as I forgot to ask a couple questions) told me that I should experience speeds either the same or better than what I currently have on Telecom (we're still on the Takapuna exchange).
The Best Deal Ever is a 12 month contract, and when I explained the reasons why I left Orcon in the first place, both CSRs said that either way if I wanted to leave for whatever reason I would still have to pay the disconnection fee.
Calling rates aren't really a factor for us, it's just the broadband allowance.
It'd be great if I could just trial the service for a while and then commit to 12 months if it went well, but that's not an option apparently.
I want to give Orcon a shot but don't want to experience deja vu again so what would you do?! I see on the forums there appears to still be the odd lingering issue over peak and international speeds, but it looks like a lot of people are getting good speeds and the most recent Epitiro report seems to support that as well.
Thanks in advance!