Billing period just renewed... I'm on Advanced 'hs/hs' plan. AND... ?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Billing period just renewed... I'm on Advanced 'hs/hs' plan. AND... ?

miamiheatfan

259 posts

Ultimate Geek
Inactive user

#81204 9-Apr-2011 07:38

this morning at 7.35AM .....which is like the best time for internet......guess what?

RE U KIDDING ME ??????

K I"M MOVING PROVIDER. I feel duped. :( :(

nick496

52 posts

Master Geek

#456933 9-Apr-2011 08:13

Want to feel better?

(To the Auckland WxC server)

(To the Auckland Voda server)

I think most of the problems are from actually from the wiring at my place. But still, crappy speeds are crappy speeds.

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Lurch

1054 posts

Uber Geek

#456934 9-Apr-2011 08:13

Changing provider my not help, can be other things causing the speeds you are getting.

Quality of your line / wiring / distance from exchange... could even be an infamous unbundled /cabinet issue.

Can also be other phone devices, fax / alarm... filter problem??

Many other problems, a quick search through these forums will have some tips :-)

miamiheatfan

259 posts

Ultimate Geek
Inactive user

#456936 9-Apr-2011 08:20

So what do i need to do ?

Do nothing and get stuck with this kind of speed forever ...OR...rewire my house (is that even possible ?? )

Lurch

1054 posts

Uber Geek

#456938 9-Apr-2011 08:28

What sync speeds does your router/modem connect at?

miamiheatfan

259 posts

Ultimate Geek
Inactive user

#456939 9-Apr-2011 08:31

Lurch: What sync speeds does your router/modem connect at?

how do i find that out ?

Slingshot is seriously duping me.
And I don't think it's my wiring ........cuz last year in december i was getting 5 during the day...now it's 1 ......... i lost 4mbps..........WTFFFFFFFFF

nick496

52 posts

Master Geek

#456940 9-Apr-2011 08:37

Log into your modem, should be under the status page. Here's my results, I think I'm in a similar boat to you. Thinking about jumping to Snap. But need to get the Gargoyle Router up and running again first, so I can see which one of my flatmates is stealing all the bandwidth.

DSL Status: UP
DSL Modulation Mode:Auto
DSL Path Mode: FAST
Downstream Rate: 2139 Kbps
Upstream Rate: 328 Kbps
Downstream Margin: 12 db
Upstream Margin: 13 db
Downstream Line Attenuation:25
Upstream Line Attenuation: 38
Downstream Transmit Power: 19
Upstream Transmit Power: 11
LOS Errors: 0

EDIT: fixed.

miamiheatfan

259 posts

Ultimate Geek
Inactive user

#456945 9-Apr-2011 08:48

ADSL Status ADSL status shows the ADSL physical layer status. ADSL Firmware Version:6.00.01.00 - 6.00.01.00 - 6.00.04.00 Annex A - 01.07.2b - 0.54ADSL Software Version:V3.02B01T01.NZ.20070329Line StateConnectedModulationADSL_2plusAnnex ModeAnnex AMax Tx Power-38 dBm/Hz ItemDownstreamUpstreamUnitSNR Margin1212dBLine Attenuation3318dBData Rate4037996kbps

freitasm

BDFL - Memuneh
76388 posts

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Geekzone

Lifetime subscriber

#456947 9-Apr-2011 09:03

As said it could be A LOT of things. Some are related to your ISP, others are related to your line (hence the request for hard numbers). Some may be your wiring at home (if it's raining a lot you could have corroded connections, etc), or it may be interference from alarms, fax machines, etc.

You start by having someone looking at the numbers. Then you unplug everything to make sure speed changes, indicating interference. Then you check you have filters in the proper places (and some install main filters in the wrong places), and so on.

Also if you are using WiFi you should run tests using ethernet cables instead, to prove there's no wireless interferences from microwave ovens, cordless phones, etc.

Then you hav to find if you are connected to a cabinet or exchange.

Make sure your router is using the latest firmware. And that you run the test when there's no heavy load in your network.

And the list will continue on and on, regardless of provider.

You just have to start testing now.

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scottr

261 posts

Ultimate Geek

Trusted

#456950 9-Apr-2011 09:35

735 is within the free data period, so heavy leeching will be going on. Try again now.

NonprayingMantis

6434 posts

Uber Geek

#457069 9-Apr-2011 20:12

nick496: Want to feel better?
(To the Auckland WxC server)

(To the Auckland Voda server)

I think most of the problems are from actually from the wiring at my place. But still, crappy speeds are crappy speeds.

mine is pretty poor too. I've even had a splitter installed and it made no difference.
I'm not due to be cabinitised until Dec 2011 either, so will be stuck with these speeds for a while now.

miamiheatfan

259 posts

Ultimate Geek
Inactive user

#457088 9-Apr-2011 21:13

NonprayingMantis:
nick496: Want to feel better?
(To the Auckland WxC server)

(To the Auckland Voda server)

I think most of the problems are from actually from the wiring at my place. But still, crappy speeds are crappy speeds.

mine is pretty poor too. I've even had a splitter installed and it made no difference.
I'm not due to be cabinitised until Dec 2011 either, so will be stuck with these speeds for a while now.

wait a minute, you're on Telecom Xtra ? Aren't they supposed to be real good and all ? since their plans are so expensive.

NonprayingMantis

6434 posts

Uber Geek

#457095 9-Apr-2011 21:34

miamiheatfan:
NonprayingMantis:
nick496: Want to feel better?
(To the Auckland WxC server)

(To the Auckland Voda server)

I think most of the problems are from actually from the wiring at my place. But still, crappy speeds are crappy speeds.

mine is pretty poor too. I've even had a splitter installed and it made no difference.
I'm not due to be cabinitised until Dec 2011 either, so will be stuck with these speeds for a while now.

wait a minute, you're on Telecom Xtra ? Aren't they supposed to be real good and all ? since their plans are so expensive.

I'm as far from the exchange as it is possible to be without being closer to another one. :(
I would have this speed no matter what ISP I was with. (maybe worse if I switched? who knows).

the point is, your ISP is only one of many factors that determine your broadband speed. distance from exchange/cabinet (as with my case) and house wiring probably have a much bigger impact on your speed than your choice of ISP.

Having said that, for the things I do - skype, youtube, browsing, bit of gaming, I have no problems with speed. video skype runs smoothly and youtube at 480p needs no buffering.

If I wanted to do 720p or higher youtube I would prob want more speed,but I don't really care about that since I only watch youtube on my netbook which struggles to run 720p media even when it is on the harddrive :D

Ragnor

8085 posts

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#457220 10-Apr-2011 13:17

Anbo

104 posts

Master Geek

#457337 11-Apr-2011 00:15

The time which he performs the test should not matter. In my experience, i consistently get around the same results as that, no matter what time of day. Even when my download speeds are being throttled to 100kb/s during offpeak, i still get the same speed as normal from speedtest, on all New Zealand severs, even most of the Australian servers.