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111 posts

Master Geek


# 81267 10-Apr-2011 13:29
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Does anyone who is on a new broadband plan from the old $30.00 (that's gone
up to 35+.00 a month seen their visibill and noticed the extra 5$ has been charged
as a late payment fee or is it just me? I see I am still being charged $30 from my new
bill yesterday and they've got me down as $5.11 late payment fee, my last account
was all paid up to date....anyone else notice?



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1819 posts

Uber Geek

Trusted

  # 457226 10-Apr-2011 14:21
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Have you a home line with Slingshot, if you only have tolls then it would cost $35 for the basic plan.







111 posts

Master Geek


  # 457257 10-Apr-2011 17:19
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Indeed I was one of the unlucky ones to get that letter..
upgrade to 35$ for 5GB is what the letter said getting a raw deal 5GB's less GB than those paying the same price and the visibill hasn't been fixed to show the new $35 month broadband it still says $30 for broadband and has the extra $5iver under late payment fee which doesn't even make sense the full total of $35 should show under broadband
need someone else who has the new 5Gb plan/prices to look in theirs to see if its the same as what i see :l


 
 
 
 


758 posts

Ultimate Geek


  # 458040 12-Apr-2011 23:07
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Hope I can still keep my unlimited plan.




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6 posts

Wannabe Geek


  # 459158 15-Apr-2011 14:15
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I got the letter telling me of the increase last week, and the increase happened yesterday so I was not impressed by the lack of notice. My charge shows as a straight fee increase no late payment fee.  I think it is a plan that is not available to new customers - I was on the $30.62 5GB FS/128 which has now become the $35.62 5GB FS/FS plan.

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