1. On the orcon website it says my plan is 30 gig a month but ive just noticed that on my bill it says 25 gig and im being charged for going over 25 when shouldn’t it be 30 gig?
Platinum+ - Next generation Broadband with 30GB of data (data upgrades available), a homeline rental with unlimited calling around NZ and to a country of your choice
2. last month i went 25 gig over my limit and im being charged at $1.77 per gig over yet on the website it says (Additional 25GB for $27/month) whereas im being charged nearly $45 for the extra gigs downloaded?
Sounds like your plan wasnt adjusted when they made some changes to the accounts a few months ago - give their accounts team a call, they should be able to sort it out.
Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly
to your computer or smartphone by using a feed reader.
Retired Mod
ID Verified
Trusted
