Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2800 posts

Uber Geek

Trusted

# 82400 28-Apr-2011 15:56
Send private message

Has anyone else had their entire cap used in a very short period?

I'm on the 25gb adsl plan and all of my traffic was used up in 2 days and I wasn't downloading (to my knowledge) at all during peak hours. I checked my wireless router to ensure no unknown mac addresses were connected and found nothing. I also checked the bandwidth usage on all of my PCs and there didn't appear to be anything untoward happening.  

I ended up raising a ticket with Slingshot via email and received the following response: 


Hi Nick

Thank you for using Slingshot's Online Help.

There is a known issue with broadband data that we are working on fixing at the moment. We appreciate your patience.

I hope this helps to resolve your query. If it does not, please do not hesitate to reply to this email or to contact us on 0800 89 2000.

Kind regards,

Emma Goodrick
Slingshot Support Team

 

So I am now unsure what to do. Do I need to ring them to get my usage fixed or just wait to see what happens? I am unsure if I am capped as some sites were not loading and the speed appears to vary; speedtest was showing 3mbps to an NZ server after the cap had reached 100%.

 




Solution Architect @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.


Create new topic


2800 posts

Uber Geek

Trusted

  # 463442 28-Apr-2011 17:22
Send private message

Speedtest



Using Slingshot's speedtest:


Last Result:
Download Speed: 17173 kbps (2146.6 KB/sec transfer rate)
Upload Speed: 816 kbps (102 KB/sec transfer rate)
Latency: 25 ms
Jitter: 4 ms
Packet Loss: 0 %

So I don't appear to be capped but speeds to certain servers appear to be congested




Solution Architect @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.


6 posts

Wannabe Geek


  # 463568 29-Apr-2011 01:20
Send private message

I lost 5GB in 2 hours with Slingshot and was capped 2 days into my month. To make matters worse the admins on the slingshot forums gave me all this nonsence about delayed metering meaning i got more data than i had paid for. I simply moved providers and notified the commerce commission. Hopefully the Commerce commision will take some action over this.

 
 
 
 


483 posts

Ultimate Geek


  # 464359 2-May-2011 08:16
Send private message

I have wondered. Few times if off peak does not get excluded. I have had a few times when I have used more data then expected. I just put it down to Automator not shutting utorrent down.

It would be nice if they had a usage meter like every other ISP I have been with that you can actually see what was used and when

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.