[Snap] Ralph is Back!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Ralph is Back!

RalphFromSnap

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Snap Internet

#82721 4-May-2011 18:49

Hi guys

Just wanted to post a quick message to say that I'm back!!

A few things have happened while I've been away:

-We have rebranded and just launched our new website with our new plans. www.snap.net.nz Check it out.
-We have a Facebook page now. http://www.facebook.com/SnapInternet#!/SnapInternet Like it and be into win for some cool prizes coming up.
-We also now have a Twitter page. http://twitter.com/#!/SnapInternet Follow us for updates.

If you have any questions, post a reply and we can get a discussion going.

The Ralph

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

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4032 posts

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#465390 4-May-2011 19:10

Missing a letter off your Twitter link :) http://twitter.com/#!/SnapInternet

RalphFromSnap

776 posts

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Snap Internet

#465394 4-May-2011 19:12

Lol thanks eXDee!!

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

DjShadow

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#465396 4-May-2011 19:15

Free calls for the South Island, what bout us North Island ppl?

Also is snap putting gear in telecom/chorus exchanges?

riftah

6 posts

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#465403 4-May-2011 19:28

Nice residential plan
- Free unlimited access to isky and TVNZ OnDemand (my wife likes to use our bandwidth to catchup on her tv shows - keeps her quiet for abit but this would keep her quiet for longer)
- 5GB Data included
- $75 for the plan

Cheers for the update Ralph (I prefered the old website but thats just me - this one looks like it would be more appealing)

sbiddle

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Biddle Corp

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#465417 4-May-2011 20:02

Welcome back!

RalphFromSnap

776 posts

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Snap Internet

#465461 4-May-2011 21:21

DjShadow: Free calls for the South Island, what bout us North Island ppl?

Also is snap putting gear in telecom/chorus exchanges?

We are working on it but don't have a confirmed date yet.

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

nate

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#465495 4-May-2011 22:26

Nice site, much better than the old one.

Equinox IT

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nzkiwiman

2585 posts

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#465502 4-May-2011 22:33

isky and TVNZ OnDemand - still free (unmetered) on the old plans?
Thanks

RalphFromSnap

776 posts

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Snap Internet

#465527 4-May-2011 23:46

nzkiwiman: isky and TVNZ OnDemand - still free (unmetered) on the old plans?
Thanks

Yes because "We Love You" lol

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

mattRSK

822 posts

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#465575 5-May-2011 08:27

Hi, is it possible for existing customers to change to one of the new plans. The $75 plan with the 50GB extra is a serious saving for me compared to what I am on.

Great new site from an excellent company. Welcome back.

vexxxboy

4243 posts

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#465587 5-May-2011 08:57

mattRSK: Hi, is it possible for existing customers to change to one of the new plans. The $75 plan with the 50GB extra is a serious saving for me compared to what I am on.

Great new site from an excellent company. Welcome back.

yes i have just changed, saved me $30 a month

Common sense is not as common as you think.

reven

3743 posts

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#465598 5-May-2011 09:16

generally i like the new site, very sexy. my only compliant is when i run out of bandwidth (which i do often) i have to login and buy more. on the old site there was a username/pass on the start page. the new site i have to go to another page from the start page to login. and when you are on dialup speed, the wait between pages is annoying. the old site was really snappy when on dialup (i assume you pimped out the caching/minification/blah blah blah of the site)

mattRSK

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#465609 5-May-2011 09:39

vexxxboy:
mattRSK: Hi, is it possible for existing customers to change to one of the new plans. The $75 plan with the 50GB extra is a serious saving for me compared to what I am on.

Great new site from an excellent company. Welcome back.

yes i have just changed, saved me $30 a month

and 30 seconds later I have changed over too. Very easy thank you Snap.

dontpanic42

1574 posts

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#465660 5-May-2011 11:05

There is no "Click Here" hyperlink.
I am unable to see if I am "covered"... :-(
Above screenshot taken from this URL
http://www.snap.net.nz/home/package/broadband

Please Help Ralph!! ;-)

BTW, quite liking the new site though.

RalphFromSnap

776 posts

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Snap Internet

#465777 5-May-2011 14:47

reven: generally i like the new site, very sexy. my only compliant is when i run out of bandwidth (which i do often) i have to login and buy more. on the old site there was a username/pass on the start page. the new site i have to go to another page from the start page to login. and when you are on dialup speed, the wait between pages is annoying. the old site was really snappy when on dialup (i assume you pimped out the caching/minification/blah blah blah of the site)

Hi Reven

We're looking at putting the easy access to log in back into the new website :)

We don't rate limit you when you go to the Snap website if you need to top up

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

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