Why doesnt the USSD code for balance show Postpay Plan Data

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Why doesnt the USSD code for balance show Postpay Plan Data

lchiu7

6479 posts

Uber Geek

Trusted

#82919 7-May-2011 20:31

I am on a plan that has 50MB of national data each month. Occasionally I might use more than that so I will purchase as 50MB national data pack for $6.

But this usage does not show up in the USSD query which is a bit concerting when the plan data is low. All I am told is Nat MB 2.0MB BB Zone MB 0 and nothing about the 50MB national data I paid for.

It does say see Your 2Degrees for all balances etc. but it's not that convenient to fire up the browser and check the total situation.

Why can't the USSD code show all balances?

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

SaltyNZ

8241 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#466596 7-May-2011 22:58

lchiu7: Why can't the USSD code show all balances?

Because there's only limited space available for the message (max 182 chars for ussd). Go to the data balances menu if you need to check postpay plan data.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

lchiu7

6479 posts

Uber Geek

Trusted

#466623 8-May-2011 06:49

Thanks. I worked out that I can get all data balances with the ussd code *100*3*3#.

That saves time interacting with the system.

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#467162 9-May-2011 15:53

Due to the implementation of Spend Control USSD has changed, please see my post further down.

Apologies for any inconvenience.

^POB

lchiu7

6479 posts

Uber Geek

Trusted

#467192 9-May-2011 17:05

*100*4*3# for data doesn't work for me but *100*3*3# for does. This is an on account phone.

[Update]

And *100*4*1# aske me to override my balance restrictions.

Does it work differently on a regular phone versus a smart phone (a N1 in this case)?

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#467195 9-May-2011 17:18

lchiu7: *100*4*3# for data doesn't work for me but *100*3*3# for does. This is an on account phone.

[Update]

And *100*4*1# aske me to override my balance restrictions.

Does it work differently on a regular phone versus a smart phone (a N1 in this case)?

Hi, Can you DM me your Pay Monthly number please.

Thanks
^POB

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#467483 10-May-2011 11:58

This has been changed, please see my post below for the current options available.

^POB

lchiu7

6479 posts

Uber Geek

Trusted

#470984 19-May-2011 10:47

Looks like it's changed again since *100*3*3# gives me an account balance.

I needed *100*4*3# to get account data

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#471092 19-May-2011 13:43

Hi all

USSD has changed for Pay Monthly customers. We apologise for the inconvenience.

Here are the new options -

*100# - Balances menu (see below)

1. Balance Summary
3. Balance Details (Service Acct)
4. Balance Details (Invoice Acct)
5. Spend Control Limit

Shortcut USSD codes: -

*100*1# - Balance Summary - Spend since last bill, remaining balances.

*100*3# - Balance details - Amount due and next bill date.

*100*4#
1. All voice balances - *100*4*1#
2. All texts balances - *100*4*2#
3. All data balances - *100*4*3#
4. Special Rates (Top-up and get rates) - *100*4*4#

*100*5#
1. Change Spend Control Limit - *100*5*1#
2. Override Spend Limit - *100*5*2#

^POB

lchiu7

6479 posts

Uber Geek

Trusted

#471125 19-May-2011 14:45

Looks like a moving target! Still USSD is so much better than text based queries I can put up with the changes.

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

SaltyNZ

8241 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#471130 19-May-2011 14:50

lchiu7: Looks like a moving target! Still USSD is so much better than text based queries I can put up with the changes.

No, just a minor muck-up the last time we changed the menu. There's an unused item at #2 to make the postpay options align with prepay. The unused item was missed accidentally.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.