Why doesnt the USSD code for balance show Postpay Plan Data

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lchiu7

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#82919 7-May-2011 20:31

I am on a plan that has 50MB of national data each month. Occasionally I might use more than that so I will purchase as 50MB national data pack for $6.

But this usage does not show up in the USSD query which is a bit concerting when the plan data is low. All I am told is Nat MB 2.0MB BB Zone MB 0 and nothing about the 50MB national data I paid for.

It does say see Your 2Degrees for all balances etc. but it's not that convenient to fire up the browser and check the total situation.

Why can't the USSD code show all balances?

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#466596 7-May-2011 22:58

lchiu7: Why can't the USSD code show all balances?

Because there's only limited space available for the message (max 182 chars for ussd). Go to the data balances menu if you need to check postpay plan data.

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lchiu7

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#466623 8-May-2011 06:49

Thanks. I worked out that I can get all data balances with the ussd code *100*3*3#.

That saves time interacting with the system.

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#467162 9-May-2011 15:53

Due to the implementation of Spend Control USSD has changed, please see my post further down.

Apologies for any inconvenience.

^POB

lchiu7

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#467192 9-May-2011 17:05

*100*4*3# for data doesn't work for me but *100*3*3# for does. This is an on account phone.

[Update]

And *100*4*1# aske me to override my balance restrictions.

Does it work differently on a regular phone versus a smart phone (a N1 in this case)?

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#467195 9-May-2011 17:18

lchiu7: *100*4*3# for data doesn't work for me but *100*3*3# for does. This is an on account phone.

[Update]

And *100*4*1# aske me to override my balance restrictions.

Does it work differently on a regular phone versus a smart phone (a N1 in this case)?

Hi, Can you DM me your Pay Monthly number please.

Thanks
^POB

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#467483 10-May-2011 11:58

This has been changed, please see my post below for the current options available.

^POB

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lchiu7

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#470984 19-May-2011 10:47

Looks like it's changed again since *100*3*3# gives me an account balance.

I needed *100*4*3# to get account data

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#471092 19-May-2011 13:43

Hi all

USSD has changed for Pay Monthly customers. We apologise for the inconvenience.

Here are the new options -

*100# - Balances menu (see below)

1. Balance Summary
3. Balance Details (Service Acct)
4. Balance Details (Invoice Acct)
5. Spend Control Limit

Shortcut USSD codes: -

*100*1# - Balance Summary - Spend since last bill, remaining balances.

*100*3# - Balance details - Amount due and next bill date.

*100*4#
1. All voice balances - *100*4*1#
2. All texts balances - *100*4*2#
3. All data balances - *100*4*3#
4. Special Rates (Top-up and get rates) - *100*4*4#

*100*5#
1. Change Spend Control Limit - *100*5*1#
2. Override Spend Limit - *100*5*2#

^POB

lchiu7

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#471125 19-May-2011 14:45

Looks like a moving target! Still USSD is so much better than text based queries I can put up with the changes.

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SaltyNZ

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#471130 19-May-2011 14:50

lchiu7: Looks like a moving target! Still USSD is so much better than text based queries I can put up with the changes.

No, just a minor muck-up the last time we changed the menu. There's an unused item at #2 to make the postpay options align with prepay. The unused item was missed accidentally.

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