Hi All,

Just an update for our North Island ADSL2+ Broadband customers.

We are in the process of transitioning ADSL2 customers in the North Island over to terminate directly in areas throughout the North Island instead of just Christchurch.  All ADSL2 connections will be automatically switched to new handovers, and upon re-authentication from Monday morning onwards - most of your data will no longer go via Christchurch...generally this should happen by itself, or if you like, you can just restart your DSL router to make the change manually.

Any connections that haven't moved over by this Friday 15th, will be forced to re-authenticate, which should only take a few seconds, however some routers may still need to be rebooted.

Just to reemphasize, this is for ADSL2+ connections only, ADSL1 connections are not affected at this time.

This shouldn't cause any disruptions but please call us on 0800 276 232 if you come across any issues.