your number doesn't exist 2 degrees login......

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › your number doesn't exist 2 degrees login......

slare

3 posts

Wannabe Geek

#86994 16-Jul-2011 21:57

So went to login to your 2degress now and i click forgot password and it says my number doesn't exist???? but can call and txt find i want to login to transfer my vodafone number please help me and don't tell me to ring customer service as I don't have much time for that.

andrewcnz

961 posts

Ultimate Geek

#494225 17-Jul-2011 10:10

Help yourself and ring customers service. Sorry don't have any more time for you...

xpd

Geek @ Coastguard NZ
13769 posts

Uber Geek

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#494239 17-Jul-2011 10:43

slare:
So went to login to your 2degress now and i click forgot password and it says my number doesn't exist???? but can call and txt find i want to login to transfer my vodafone number please help me and don't tell me to ring customer service as I don't have much time for that.

Geekzone is not 2Degrees. Therefore noone here can help directly in a timely fashion. There are a couple of really helpful 2D staff here, but they dont work 24/7 (do they ? :)) and cant always fix things "online".

Simply put, ring the helpdesk. They are real people and are extremely helpful.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

richms

28199 posts

Uber Geek

Trusted

Lifetime subscriber

#494258 17-Jul-2011 11:30

IME with 2degrees you could have called, spoken to and resolved this in the time taken to post this on here.

Richard rich.ms

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#494294 17-Jul-2011 14:19

Because we need to authenticate you as the owner of the account you will need to call our Customer Care team on 200 or 0800 022022 from another phone.

Cheers
^POB