Strange message on my acount

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Strange message on my acount

Bee

732 posts

Ultimate Geek

#87608 2-Aug-2011 16:46

When I log in to my account at orcon there is a message :

There is one or more current commitments on services for this account.

Can anyone tell me what this means?

Its only recently appeared and I thought it was something to do with payment due, but thats been paid and the message is still there.

Doing your best is much more important than being the best.

xpd

Geek @ Coastguard NZ
13769 posts

Uber Geek

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#500913 2-Aug-2011 16:51

Havent requested an account change ? Such as Orcon Genius ?

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

Bee

732 posts

Ultimate Geek

#501023 2-Aug-2011 20:37

Hmmm,

I sent an email asking questions about it yes... have had no reply after 4 days... from what I've seen here I'm having second thoughts about genius as there seems there's a few bugs to be ironed out first?

I know I should have called orcon but I cant stand their torturous hold music for even 5 mins...

I suspect you are correct but I would expect a reply to my email before they just transfer me over to the genius plan...

Doing your best is much more important than being the best.

kol

11 posts

Geek

Trusted

Vocus

#501046 2-Aug-2011 21:23

A commitment would be a contract on your account.

cyberbuddha

70 posts

Master Geek

#501885 4-Aug-2011 13:07

I also have the 'One or more current commitments' notice on my account too. I have just switched to Genius. But wouldn't it mean that the other 'commitment' should now have ended? Also just wondering about the bill I have that bills me for a month in advance for a service that was more expensive before the switch... when does the credit get applied to the account. Hmm....